Student Services and Amenities Fee (SSAF) 2013

The SSAF provides universities with the means to maintain and enhance services and amenities that support a wide range of student needs.

The SSAF contributes to the maintenance and ongoing development of essential services and amenities for students, both on and off campus without the need to reduce funding for teaching and research.

How much is the SSAF and how do I pay?

The SSAF is $34 per 8 point subject, with a maximum annual fee amount for 2013 capped at $272 per student.

Fees will be indexed and may increase each calendar year.

Who is liable for the SSAF?

As of Session 1 2013 the following students are liable for SSAF:

  • Commonwealth Government Supported students
  • Fee Paying Domestic students
  • Associate Degree in Policing Practice students
  • Eligible onshore commencing international students, including those studying at partner locations. The fee will not be levied on existing international students who commenced prior to 2013
  • International offshore distance education students (not studying via a partner institution)
  • All domestic students (continuing and commencing) studying at partner locations

Please note that CSU has taken the decision to exempt Higher Degree Research students from this fee.

Please also note that other students may become liable for the fee in future sessions as legislative and contractual issues are clarified.

How do I pay the SSAF?

CSU will send out invoices for SSAF each session. If you would like to make a payment please go to our Online Payments page.

For students not deferring, the fee SSAF must be paid upfront by Census date each session.

Eligible students are still able to defer SSAF via SA-HELP up until close of business on Census date.

Failure to pay may result in penalties such as the withholding of grades or inability to re-enrol in subsequent sessions. If you have not paid your SSAF you will have received notices from the University. Please pay as soon as possible.

How do I defer paying the SSAF?

If you are eligible to defer SSAF, you are able to apply for a loan (SA-HELP) via the following link: Apply for a deferral at SA-HELP

Please note that deferring your HECS or FEE-HELP liability does not automatically defer your SSAF liability. You will need to defer SSAF separately through SA-HELP. Once set up, this arrangement will remain in place whilst ever you are enrolled in the same degree. If you subsequently enrol in a different degree, you will need to reapply for SA-HELP.

Please also note that deferment of SSAF needs to take place prior to the relevant Census date.

How is the SSAF being used in 2013?

1. Providing food or drink to students on a campus of the higher education provider

  • Extended operating hours for NSW policing students – CSU Goulburn
  • 5% food and beverage discounts for students
  • Provision of food and beverage outlets on various campuses provided by Residence Life
  • Upgrade and enhance the eating outlets and associated amenities at CSU Wagga Wagga
  • Additional web support, assistance, development and accessibility enhancements
  • Improving accessibility and support for provision of information and services on mobile devices

2. Supporting a sporting or other recreational activity by students

  • Additional resources for support of sport, recreation and clubs
  • Sport and recreation support for NSW policing students – CSU Goulburn
  • Improving accessibility and support for sport and recreational facilities at CSU in Bathurst and Wagga Wagga
  • Resources and support for the provision of sport and recreational activities provided by Student Services Office
  • Improve sporting fields - CSU Wagga Wagga
  • Contribute to the development of the new sporting facilities (multipurpose full and half court social and BBQ area) – CSU Albury-Wodonga
  • Construction of storage facility for student recreational equipment – CSU Albury-Wodonga
  • Establishment of an online shop facility, including enhancement to card services, to support club subscriptions and payments
  • Additional web support, assistance, development and accessibility enhancements
  • Improving accessibility and support for provision of information and services on mobile devices

3. Supporting the administration of a club most of whose members are students

  • Additional resources for support of sports, recreation and clubs
  • Resources and support for clubs and activities provided by Student Services Office
  • Establishment of an online shop facility, including enhancement to card services, to support club subscriptions and payments
  • Additional web support, assistance, development and accessibility enhancements
  • Improving accessibility and support for provision of information and services on mobile devices

4. Caring for children of students

  • Provision of on campus childcare support – CSU Albury-Wodonga
  • Additional web support, assistance, development and accessibility enhancements
  • Improving accessibility and support for provision of information and services on mobile devices

5. Providing legal services to students

  • Access to support and information facilitated by Student Services Office for all students
  • Additional web support, assistance, development and accessibility enhancements
  • Improving accessibility and support for provision of information and services on mobile devices

6. Promoting the health or welfare of students

  • Additional counselling support for all students along with additional support provided CSU Orange and Albury-Wodonga
  • Increasing student mentor support for commencing students
  • Increasing resources for health promotion and support
  • Additional transportation support during residential schools for distance education students
  • Transportation support for arriving international students
  • Additional web support, assistance, development and accessibility enhancements
  • Improving accessibility and support for provision of information and services on mobile devices
  • Resources and support provided by Student Services Office

7. Helping students secure accommodation

  • Resources and support provided by Residence Life and Student Services Office
  • Additional web support, assistance, development and accessibility enhancements
  • Improving accessibility and support for provision of information and services on mobile devices

8. Helping students obtain employment or advice on careers

  • Video practice interview system by Academic Support
  • Additional web support, assistance, development and accessibility enhancements
  • Improving accessibility and support for provision of information and services on mobile devices

9. Helping students with their financial affairs

  • Allocation of a Student Support Officer – Finance to develop and coordinate resources and referral for financial assistance for all students
  • Establishment of an online shop facility, including enhancement to card services, to support club subscriptions and payments
  • Additional web support, assistance, development and accessibility enhancements
  • Improving accessibility and support for provision of information and services on mobile devices

10. Helping students obtain insurance against personal accidents

  • Information and support provided by Student Services Office and Division of Finance for all students
  • Additional web support, assistance, development and accessibility enhancements
  • Improving accessibility and support for provision of information and services on mobile devices

11. Supporting debating by students

  • Resources and support provided by Student Services Office through access to clubs and student representation

12. Providing libraries and reading rooms (other than those provided for academic purposes) for students

  • Extended library hours at various campuses, including social spaces for casual student access

13. Supporting an artistic activity by students

  • Resources and activities supported along with club engagement by the Student Services Office

14. Supporting the production and dissemination to students of media whose content is provided by students

  • Student internships to produce Student News
  • Resources and support provided by Student Services Office for student publications
  • Additional web support, assistance, development and accessibility enhancements
  • Improving accessibility and support for provision of information and services on mobile devices

15. Helping students develop skills for study, by means other than undertaking courses of study in which they are enrolled

  • Additional assistance for NSW policing students – CSU Goulburn
  • Enhancing distance education learner support and accessibility

16. Advising on matters arising under the higher education provider's rules (however described)

  • Covered in health and welfare through additional Student Support Officer resourcing for all students
  • Information and support provided by Student Services Office and other areas of the University

17. Advocating students' interests in matters arising under the higher education provider's rules (however described)

  • Covered in health and welfare through additional Student Support Officer resourcing
  • Resources and support provided by Student Services Office for all students
  • Additional web support, assistance, development and accessibility enhancements
  • Improving accessibility and support for provision of information and services on mobile devices

18. Giving students information to help them in their orientation

  • Providing orientation and improving access for distance education and on campus students
  • Support and assistance during residential schools
  • Additional support for commencing distance education students – online, telephone and email
  • International students support through Study Centres, Student Services Office
  • Resources, support and coordination of activities provided by the Student Services Office
  • Additional web support, assistance, development and accessibility enhancements
  • Improving accessibility and support for provision of information and services on mobile devices

19. Helping meet the specific needs of overseas students relating to their welfare, accommodation and employment

  • Additional International Student Support Officer resourcing – CSU Orange
  • Resources and support provided by Student Services Office
  • Additional web support, assistance, development and accessibility enhancements
  • Improving accessibility and support for provision of information and services on mobile devices

Have your say

CSU welcomes suggestions from students for services and facilities that improve the student experience. You can provide feedback via the SRC or the Feedback and Student Consultation form.

This is your opportunity to identify the services you consider most essential to supporting the student experience, those you would like to see improved, and suggest any services you would like to see introduced.

Enquiry information

Request course information
Call us on 1800 334 733, (International +61 2 6338 6077)

  • Speak to a future student advisor
  • Free call

Help with SSAF payment

Eligible students who are unable to pay the fee upfront can request assistance from the Commonwealth and defer the fee through a new element of the Higher Education Loan Program (HELP) known as SA HELP.

More information about SA HELP

Students not eligible for SA-HELP will need to pay the fee upfront.

More information

CSU introduced the SSAF in 2012 in accordance with the Higher Education Legislation Amendment (Student Services and Amenities) Act 2011, passed by Parliament on 11 October 2011. Information regarding the legislation and compliance can be found at the Department of Education, Employment and Workplace Relations

Fee specific information and assistance can be obtained in the first instance by contacting
Student Central

Census dates

Census Dates are the last dates to withdraw or finalise your enrolment.

Full list of census dates