Master of Health Services Management

What is this course about?

CSU's Master of Health Services Management is designed for practising and aspiring managers in health services who are seeking a formal management qualification to complement their experience and/or undergraduate qualifications.

The Master of Health Services Management is appropriate for a diverse range of health professionals such as medical, paramedical, nursing, allied health and general administrative personnel. The interdisciplinary nature of the student group is a distinctive feature of the course.

The course aims to help students develop their managerial competencies by equipping them with the knowledge and skills necessary to facilitate efficiency, effectiveness and a high quality of service in performance at personal, department and organisational level. A high quality of conceptualisation is required to be demonstrated at Master level. It is expected, for example, that students will be able to demonstrate a capacity to evaluate the relevance of different conceptual approaches to management issues in the context of their own experience and workplace.

A distinct feature of the program, which is only delivered by distance education, is its online support including electronic assignment transmission, forums or threaded bulletin boards, direct email to Course Coordinators, and access to electronic databases and journals. The forums allow students to raise issues of concern, and ensure not only contemporary learning, but also an exchange between professionals in different healthcare systems. There are no examinations and assessment tasks are largely workplace based or situated.

Study materials includes printed packages containing course overview, study guide and selected readings. Additional electronic resources are updated frequently and often within the session of study to complement the study resources provided.

Professional recognition

The Master of Health Services Management complies with the core requirements of the Royal Australian College of Medical Administrators. Our courses are designed in consultation with practicing health professionals. Applicants interested in pursuing affiliation with the relevant professional organisations should contact the Course Coordinator in the first instance to ascertain their eligibility for membership.

Articulation

Applicants for whom the prospect of studying at the Master level is daunting may prefer to enrol initially in the Graduate Diploma of Health Services Management. On the basis of satisfactory performance in the first or subsequent year of that course, and following consultation with the Course Coordinator, a Graduate Diploma student may apply for admission to the Master program. Alternatively, on completion of 64 points of study, students may elect to exit the course with a Graduate Diploma of Health Services Management. If students complete 32 points of study, they may elect to exit the Master course with a Graduate Certificate in Health Services Management.

Academic expectations

For each 8 point subject at CSU, students should normally expect to spend between 140-160 hours engaged in the specified learning and assessment activities (such as attending lectures or residential schools, assigned readings, tutorial assistance, individual or group research/study, forum activity, workplace learning, assignments or examinations). The student workload for some subjects may vary from these norms as a result of approved course design.

Students will be assessed on the basis of completed assignments, examinations, workplace learning, or other methods as outlined in specific subject outlines.

Where applicable, students are responsible for travel and accommodation costs involved in workplace learning experiences, or attending residential schools (distance education students).

Expectations relating to academic, workplace learning, time and cost requirements for specific subjects are provided in the subject abstracts and in course materials.

Admission requirements

Admission requirements - Australia and New Zealand

For Australian and New Zealand students there are two levels of entry for students undertaking the Master of Health Services Management:

Entry type 1

Students must hold an undergraduate degree and have at least two years' experience in the health industry. Students undertake 12 subjects (five core and seven elective subjects totalling 96 points).

Entry type 2

Students must hold an undergraduate degree and have completed or concurrently undertake a management trainee program sponsored by the Australian College of Health Service Executives (ACHSE). Students undertake eight subjects (five core and three elective subjects) in the Master program and are awarded 32 points credit for the completion of the ACHSE program following the successful completion of those eight subjects.

Admission requirements - Canadian students

For Canadian students, there is one level of entry for students undertaking the Master of Health Services Management:

Entry type 1

Students must hold an undergraduate degree and have at least two years' experience in the health industry. Students undertake 12 subjects (five core and seven elective subjects totalling 96 points).

English language proficiency

The University has minimum requirements for English language proficiency prior to entry to our courses. Some courses also have a requirement for a higher entry or exit level of English proficiency. More information on English language requirements.

Internet access

CSU places great emphasis on services to its students. It is a leader in the provision of online services and, in particular, the use of the internet in the support of teaching, administration and communications with students.

The online environment is so integrated into all aspects of student life and the learning experience at CSU that the University now assumes that all on campus and distance education students at CSU will have ongoing access to an internet connected computer capable of communicating with CSU online systems.

Students enrolled in Information Technology subjects (i.e. with an ITC subject code) may be required to have additional hardware and/or software that is deemed essential for the completion of the learning activities in that subject.

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