Master of Health Services Management

What is this course about?

CSU's Master of Health Services Management is designed for practising and aspiring managers in health services who are seeking a formal management qualification to complement their experience and/or undergraduate qualifications.

The Master of Health Services Management is appropriate for a diverse range of health professionals such as medical, paramedical, nursing, allied health and general administrative personnel. The interdisciplinary nature of the student group is a distinctive feature of the course.

The course aims to help students develop their managerial competencies by equipping them with the knowledge and skills necessary to facilitate efficiency, effectiveness and a high quality of service in performance at personal, department and organisational level. A high quality of conceptualisation is required to be demonstrated at Master level. It is expected, for example, that students will be able to demonstrate a capacity to evaluate the relevance of different conceptual approaches to management issues in the context of their own experience and workplace.

A distinct feature of the program, which is only delivered by distance education, is its online support including electronic assignment transmission, forums or threaded bulletin boards, direct email to Course Coordinators, and access to electronic databases and journals. The forums allow students to raise issues of concern, and ensure not only contemporary learning, but also an exchange between professionals in different healthcare systems. There are no examinations and assessment tasks are largely workplace based or situated.

Study materials includes printed packages containing course overview, study guide and selected readings. Additional electronic resources are updated frequently and often within the session of study to complement the study resources provided.

Professional recognition

The course was designed in consultation with relevant professional bodies including the Australian College of Health Service Executives, the Royal Australian College of Medical Administrators and the Institute of Nurse Executives (NSW and ACT), taking cognisance of their accreditation requirements. This course is accredited by the Australian College of Health Service Executives. Applicants interested in pursuing affiliation with the relevant professional organisations should contact the Course Coordinator in the first instance to ascertain their eligibility for membership.

Articulation

Applicants for whom the prospect of studying at the Master level is daunting may prefer to enrol initially in the Graduate Diploma of Health Services Management. On the basis of satisfactory performance in the first or subsequent year of that course, and following consultation with the Course Coordinator, a Graduate Diploma student may apply for admission to the Master program. Alternatively, on completion of 64 points of study, students may elect to exit the course with a Graduate Diploma of Health Services Management. If students complete 32 points of study, they may elect to exit the Master course with a Graduate Certificate in Health Services Management.

Admission requirements

Admission requirements - Australia and New Zealand

For Australian and New Zealand students there are two levels of entry for students undertaking the Master of Health Services Management:

Entry type 1

Students must hold an undergraduate degree and have at least two years' experience in the health industry. Students undertake 12 subjects (five core and seven elective subjects totalling 96 points).

Entry type 2

Students must hold an undergraduate degree and have completed or concurrently undertake a management trainee program sponsored by the Australian College of Health Service Executives (ACHSE). Students undertake eight subjects (five core and three elective subjects) in the Master program and are awarded 32 points credit for the completion of the ACHSE program following the successful completion of those eight subjects.

Admission requirements - Canadian students

For Canadian students, there is one level of entry for students undertaking the Master of Health Services Management:

Entry type 1

Students must hold an undergraduate degree and have at least two years' experience in the health industry. Students undertake 12 subjects (five core and seven elective subjects totalling 96 points).

English language proficiency

Applicants will be deemed to have sufficient English proficiency if they:

• have completed all their formal studies in one or more of the following countries; or
• were born in one of the following countries and have completed at least one qualification in one of those countries; or
• have completed senior secondary study or at least one year of full-time University study in one of the following countries: American Samoa, Australia, Canada, Fiji, Ireland, Kenya, New Zealand, Papua New Guinea, Singapore, Solomon Islands, South Africa, United Kingdom, USA, Zambia
  or
• have successfully completed one year of full-time (or part-time equivalent) post-secondary study at an affiliate institution of the University, with English as the medium of instruction and assessment.

All other applicants must explicitly demonstrate proficiency.

Acceptable tests for English proficiency

Any of the following results, attained within the last two years, can be used to demonstrate English proficiency:

• an Academic IELTS (International English Language Testing System) overall score of at least 6.0, and with no score below 5.5;
• a TOEFL (Test of English as a Foreign Language) paper-based score of 550 and TWE of 5.0;
• a TOEFL computer-based score of 213 and Essay Rating of 5;
• a TOEFL internet-based score of 80 for undergraduate and postgraduate coursework programs, and 90 for postgraduate research candidates with a minimum score of 25 in the writing section.
• a Combined Universities Admission Test (CULT) overall score of at least 65;
• a C pass in English at the GCE 'A' level examinations in either Singapore or the United Kingdom;
• completion of the International Baccalaureate diploma with English A2 at higher or sub. Level;
• a C pass in 'Use of English' in the Hong Kong Advanced Level Examination (HKALE);
• completion of the UNSW Foundation Studies Certificate with a C pass in 'Use of English';
• completion of an AQF Certificate IV (including English for Academic Purposes);
• successful completion of at least one year of study in a course at Associate Diploma or Diploma level on the Register of Australian Tertiary Education;
• a score of 155 in the verbal component of the STAT test;
• a Pass grade in the Uniworld English College English for Tertiary Entrance course; or
• IRI Diploma of English.

An applicant who does not otherwise meet the University's requirements may be admitted on the recommendation of the Dean of the appropriate faculty.

Internet access

CSU places great emphasis on services to its students. It is a leader in the provision of online services and, in particular, the use of the internet in the support of teaching, administration and communications with students.

The online environment is so integrated into all aspects of student life and the learning experience at CSU that the University now assumes that all on campus and distance education students at CSU will have ongoing access to an internet connected computer capable of communicating with CSU online systems.

Students enrolled in Information Technology subjects (i.e. with an ITC subject code) may be required to have additional hardware and/or software that is deemed essential for the completion of the learning activities in that subject.

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This course is available to commence study in

Session 1; Session 2