Current Service Disruptions
Description Customers Affected Other Ways To Access Service Start End  
PHONES: issue when diverting to personal mobile number – A small number of people have reported issues when diverting their desk phone to their mobile phone. If you are diverting to a mobile, please ensure the divert works by placing a test call (and answering). DIT is investigating the issue, and would ask that anyone experiencing this issue to please contact the Service Desk. CSU Staff None 05-Sep-2017 16:15 To Be Advised

The Division of Information Technology provides a secure and reliable computing environment for all students and staff. In order to achieve this, scheduled systems maintenance is required to occur from time to time in a managed way so as to minimise any disruption to IT services.

Evidence from student engagement indicates the least disruptive times for students is early mornings. As such, the preferred maintenance window for:

  • Student Online Systems is Thursdays 5.00am - 8.00am.
  • Non Student Online Systems is Wednesdays 6.00pm - 8.00pm.

The maintenance window will allow enhancements that require a disruption to a CSU system to be implemented, tested and approved in an optimal time frame.

If you are a student and require more information about a service disruption please contact Student Central. If you are a staff member and require more information about a service disruption please contact the IT Service Desk..

Planned Service Disruptions

         There are no planned service disruptions

Concluded Service Disruptions
Description Customers Affected Other Ways To Access Service Start End  
LYNDA.com: LinkedIn have notified us of a loss of service to Lynda.com while they perform updates. Lynda.com users none 22-Sep-2017 15:25 22-Sep-2017 15:50
LYNDA.com: LinkedIn have notified us of a loss of service to Lynda.com while they perform updates. Lynda users NA 22-Sep-2017 14:00 22-Sep-2017 15:00
VIDEO CONFERENCING ROOMS: Intermittent disruptions to Video Conference IVT and and Admin rooms while systems are upgraded. VC Rooms Admin and IVT etc. Directly via Desktop VC or by phone via 37555 08-Sep-2017 18:00 09-Sep-2017 12:00
WANGARATTA - Network services on the west (new) side of building 3015 will be experiencing network disruptions due to an equipment issue. DIT Staff are working to resolve this as soon as possible. This issue will be affecting all network communications, including wireless, phones and wired connections. Services may work, but suffer brief drop-outs regularly until this is resolved. Staff in 3015 on the west side of the building the A side should be unaffected 03-Sep-2017 14:00 05-Sep-2017 09:20
WAGGA NETWORK. PHONES, NETWORK, WIRELESS. Maintenance work on the communications rack in BUILDING 475 will take place Saturday September 2. All services will be offline during this time. Staff in building 475 No work around 02-Sep-2017 07:00 02-Sep-2017 17:00
ALESCO / WEBKIOSK - no outage is expected while system maintenance is completed.
This is a FYI only message.
All Staff NONE, but no outage is expected 31-Aug-2017 08:00 31-Aug-2017 10:00
APPLY.CSU.EDU.AU (Prospective Students) will be unavailable while Prospective Student Identity (PSI) is implemented. Prospective Students wishing to go to apply.csu.edu.au. N/A 25-Aug-2017 09:00 25-Aug-2017 12:00
CREDIT SEARCHES, SAL+ and IGMS will be unavailable for a short period while maintenance is performed to resolve Credit Search issues and implement infrastructure changes.
Lookup of Credit Package Management and Credit searches will be unavailable.
Lookup of information through IGMS will be unavailable and changes to group and service membership and password propagation will be delayed.
Changes to the SAL and student cohort membership will be unavailable.
Staff (IGMS, SAL+ and CPM), students and staff (RPL - Credit search) None 24-Aug-2017 07:00 24-Aug-2017 08:00
PHONES and NETWORK will be unavailable in Building 121 WAGGA while network maintenance is completed. DIT apologise for the inconvenience. Staff in Building Staff are relocating to other offices for the disruption 24-Aug-2017 07:00 25-Aug-2017 17:00
NETWORK and PHONES at Goulburn campus will be disrupted while electrical work is undertaken in the main communications cupboard. It is expected this work will take 30 minutes and during this time power to the top floor of building D - Admin section will be disrupted. DIT apologizes for the inconvenience Staff and Students none 23-Aug-2017 12:40 23-Aug-2017 12:45