| Description |
Customers Affected |
Other Ways To Access Service |
Start |
End |
|
| CONFLUENCE will be undergoing maintenance and patching to maintain a secure environment |
ALL Confluence users |
None |
27-Sep-2023 18:00 |
27-Sep-2023 18:25 |
More |
| PROTECHT will be unavailable during Sunday 24 September 2023 6:00 p.m. - 10:00 p.m. AEST. The vendor will be conducting regular operating system patching. Regular patching is an important part of the security framework and is required to maintain a secure environment. |
All staff and students |
To report a WHS Incident please use the following WHS Incident Report and Investigation Form: https://policy.csu.edu.au/download.php?id=699&version=2&associated and the email the completed document to safety@csu.edu.au |
24-Sep-2023 18:00 |
24-Sep-2023 22:00 |
More |
| ADMISSIONS WORKFLOW, SPEC CON: Admissions workflow and special consideration systems are reporting errors. DIT are investigating the cause. |
Staff using these systems |
None |
21-Sep-2023 09:00 |
21-Sep-2023 09:20 |
More |
| BANNER SYSTEM: During this time, Students and Staff will not have access to the following production systems.
o Banner Student
o Banner Finance
o Banner Staff Web
o Admissions Workflow
o Online Admissions Applications
o Student Admissions Offer Decision Processing
o Online Student Administration
o Online Web Job Submission
o Document Management
o International Admissions
The following peripheral systems and applications have a direct or indirect dependency on Banner, these systems will also be unavailable or affected during any Banner system outages:
o Subject Availability (SAL+)
o Academic Course & Subject Entry System (ACSES)
o Session Variation System (USM/SVS)
o Special Considerations
o Electronic Commonwealth Assistance Form (eCAF)
o Student Payment Portal & Online Shop
o Account Activation & password changes
o Graduation Planning System
o Unimarket – Procurement System
o Evisions Apps including Argos, Formsfusion & Intellecheck
o FAST Reporting
o Change of Grade |
Students and Staff |
No other way to access system |
17-Sep-2023 07:00 |
17-Sep-2023 09:30 |
More |
| BANNER SYSTEM: During this time, Students and Staff will not have access to the following production systems.
o Banner Student
o Banner Finance
o Banner Staff Web
o Admissions Workflow
o Online Admissions Applications
o Student Admissions Offer Decision Processing
o Online Student Administration
o Online Web Job Submission
o Document Management
o International Admissions
The following peripheral systems and applications have a direct or indirect dependency on Banner, these systems will also be unavailable or affected during any Banner system outages:
o Subject Availability (SAL+)
o Academic Course & Subject Entry System (ACSES)
o Session Variation System (USM/SVS)
o Special Considerations
o Electronic Commonwealth Assistance Form (eCAF)
o Student Payment Portal & Online Shop
o Account Activation & password changes
o Graduation Planning System
o Unimarket – Procurement System
o Evisions Apps including Argos, Formsfusion & Intellecheck
o FAST Reporting
o Change of Grade |
Students and Staff |
No other way to access system |
16-Sep-2023 07:00 |
16-Sep-2023 09:30 |
More |
| SELF SERVICE BANNER - SSB is having issues and applicants are unable to accepts offers. DIT is investigating and apologise for any inconvenience |
SSB users |
None |
14-Sep-2023 11:10 |
14-Sep-2023 11:25 |
More |
| Quarterly production server security patching.
The following services will be temporarily impacted during the 5:00AM-8:00AM patching window on the 14th September. Security updates will be applied to a range of services during the morning.
BDM, BEPOZ, BEIMS, CARD PRINTING, CARD TRANSACTIONS, CARDAX, CCTV, CMS, COURSESPACE, CSUSAP, DENTISTRY, ECOMMS, EFTPOS, EQUELLA, EXAMS, EZPROXY, FAST, GPS, MESSAGE CENTRE, PAPERCUT (STUDENT PRINTING), RESEARCH MASTER, STAFF EMAIL, STUDENTREQUESTS, TIMETABLING, TRIM, VDI, VITREA ENTERPRISE SUITE (VET), WEB KIOSK EASTS, WWW (NON CMS). |
Users of the affected systems |
N/A |
14-Sep-2023 05:00 |
14-Sep-2023 08:00 |
More |
| ADMISSIONS WORKLFOW - Admission Workflow is experiencing issues and is unavailable. DIT is investigating and apologise for any inconvenience. |
All Admissions workflow users |
None |
12-Sep-2023 12:10 |
12-Sep-2023 13:30 |
More |
| SUBJECT OUTLINES - The PDF view for Subject Outlines is unavailable for all users across different browsers.
DIT are investigating and apologise for any inconvenience. |
All Subject Outline Users |
None |
11-Sep-2023 11:15 |
11-Sep-2023 15:15 |
More |
| CHERWELL - Automation tasks are not running. Tasks that will be failing include automated emails on ticket creation to the customers, automated emails to the analysts on email reply from the customers, any stateful changes that are handled by automation.
UPDATE: Vendor restarted automation and tasks are processing as normal.
This issue in a watch and monitor status and will conclude the Disruption notice when we are confident the automation service is stable. |
Cherwell Analysts and Customers |
none |
08-Sep-2023 15:10 |
11-Sep-2023 09:45 |
More |
