Current Service Disruptions
Description Customers Affected Other Ways To Access Service Start End  
PHONES - When calling some 4G LTE mobile phones from a CSU phone the call will go straight to voicemail. DIT are working with Telstra to resolve this issue. Staff N/A 03-Apr-2017 14:25 To Be Advised

The Division of Information Technology provides a secure and reliable computing environment for all students and staff. In order to achieve this, scheduled systems maintenance is required to occur from time to time in a managed way so as to minimise any disruption to IT services.

Evidence from student engagement indicates the least disruptive times for students is early mornings. As such, the preferred maintenance window for:

  • Student Online Systems is Thursdays 5.00am - 8.00am.
  • Non Student Online Systems is Wednesdays 6.00pm - 8.00pm.

The maintenance window will allow enhancements that require a disruption to a CSU system to be implemented, tested and approved in an optimal time frame.

If you are a student and require more information about a service disruption please contact Student Central. If you are a staff member and require more information about a service disruption please contact the IT Service Desk..

Planned Service Disruptions
Description Customers Affected Other Ways To Access Service Start End  
EXAMS MANAGER will be unavailable from 5:00pm on Wednesday 26th April 2017 while the system is upgraded. The Division of Student Administration apologise for any inconvenience. For all enquiries please contact Sandra Martin (x84747). All Exams Manager users. Nil 26-Apr-2017 17:00 26-Apr-2017 23:55

Concluded Service Disruptions
Description Customers Affected Other Ways To Access Service Start End  
Printing and some other services may be currently unavailable on the BATHURST campus after planned maintenance this morning. DIT is currently working to restore these services as soon as possible. Staff and students None 22-Apr-2017 10:40 22-Apr-2017 11:40
NETWORK and PHONE services will be disrupted to the following buildings on the 22nd of April from 6 am to 9am. This work is to facilitate infrastructure upgrades. DIT apologise for any inconvenience. Buildings 1460, 1470, 1205, 1215, 1292, 1300, 1301 Buildings 1460, 1470, 1205, 1215, 1292, 1300, 1301 None 22-Apr-2017 06:00 22-Apr-2017 09:30
INTERACT2 (BLACKBOARD) will be unavailable between 2am and 6am Friday April 14 while the vendor undertakes maintenance. Interact2 (Blackboard) users only. Note: Interact/MSI is unaffected. N/A 14-Apr-2017 02:00 14-Apr-2017 06:00
SAL+ will be unavailable for a short period while changes to the application are implemented. This will affect lookup of information through IGMS and changes to group and service membership will be delayed. Lookup of Credit Package Management and Credit searches will also be unavailable for a short while. Users of IGMS, staff (SAL+ and CPM), students and staff (RPL - Credit search) None. 13-Apr-2017 07:00 13-Apr-2017 08:30
COURSE SPACE / SMART TOOLS: The CourseSpace system will be unavailable at 6pm on Wed 12th April for the release of new features (sprint 10). The release window is 6-8pm however the system should be available for use from 7pm. Internal staff, course teams. The service will be unavailable. 12-Apr-2017 18:00 12-Apr-2017 20:00
WIRELESS at all campuses may not be connecting. DIT apologises for the inconvenience and is working to restore service quickly Wireless users. Wired connection 10-Apr-2017 09:05 10-Apr-2017 09:30
NETWORK and PHONES in Building 1012 ORANGE are currently unavailable, DIT are working to restore these services as soon as possible. Staff None 07-Apr-2017 08:15 07-Apr-2017 09:00
CSU NETWORK - BATHURST BUILDING 1236 and 1451 - Network is currently unavailable in building 1236 and 1451 due to complications after the scheduled upgrades. DIT staff are attending and should restore services ASAP. Users in building 1236 and 1451 If possible, move to another building, otherwise wait for service restoration 06-Apr-2017 08:10 07-Apr-2017 08:10
CSU NETWORK - WAGGA BUILDING 30 - Network is currently unavailable in part of building 30 due to a power disruption. Staff are restoring services now. Building 30 users If possible, move to another building, otherwise wait for service restoration 06-Apr-2017 08:10 06-Apr-2017 08:20
CSU NETWORK - WAGGA BUILDING 4xx - Network is currently unavailable in Buildings 400-486 due to complications after the scheduled upgrades. DIT staff are attending and should restore services ASAP. Users in affected buildings If possible, move to another building, otherwise wait for service restoration 06-Apr-2017 08:05 06-Apr-2017 08:35