Current Service Disruptions

         There are no current service disruptions

The Division of Information Technology seeks to enable a secure and reliable computing environment. In order to ensure this, regular scheduled maintenance is essential. The maintenance window is every Wednesday 6pm - 8pm. This allows CSU systems and applications to be updated, tested and changed to ensure continued vendor support, compliancy with relevant legislation and audit, redundancy and service continuity. If you are a student and require more information about a service disruption please contact Student Central. If you are a staff member and require more information about a service disruption please contact the IT Service Desk.

Planned Service Disruptions
Description Customers Affected Other Ways To Access Service Start End  
INTERACT - Please be advised there will be scheduled disruption to CSU Interact. This will allow for a range of minor improvements. All Interact Users Links to available services such as forums and easts will published in place of the Interact service during the disruption. 30-May-2012 18:00 30-May-2012 19:00

Concluded Service Disruptions
Description Customers Affected Other Ways To Access Service Start End  
INTERACTION CLIENT - The IC client is currently unavailable. DIT are investigating the cause. We apologise for any inconvenience. All Staff that use the Interaction client Comms directory and Manual dialling. 25-May-2012 08:35 25-May-2012 09:00
CONTENT MANAGEMENT SYSTEM (CMS) - Web Publishing and Web Viewing using our CMS will be unavailable from 6pm – 7pm Wednesday 23rd May.

Editors that use Dreamweaver to edit their content will not be affected.

These sites will have a Limited Service Notification page.

This is necessary work required to enhance our CMS Database.

DIT apologises for any inconvenience this may cause.
Site owners editing our University sites via the CMS None 23-May-2012 18:00 23-May-2012 19:00
DEGREEWORKS - Degreeworks will be unavailable while general maintenance takes place to improve serviceability. DIT apologises for any inconvenience this may cause. All users of Degreeworks NA 23-May-2012 18:00 23-May-2012 19:00
MyResearch/RMEWIN(Research Master) - Will be unavailable while a new version is implemented. CSU apologise for any inconvenience. Users od MyResearch/RMEWIN(Research Master) Nil 23-May-2012 18:00 23-May-2012 21:00
FORUMS - Forums will be unavailable while enhancements are put in place to better facilitate forum manager mantenance. DIT apologises for any inconvenience this may cause. All user of CSU Forums. None 16-May-2012 19:00 16-May-2012 19:30
STUDENT.CSU.EDU.AU is currently not displaying all information. DIT staff are investigating and we apologise for any inconvenience experienced. Students may find some information by accessing my.csu.edu.au Students my.csu.edu.au may provide assistence 16-May-2012 16:45 16-May-2012 19:10
THIN CLIENT for Students is unavailable to log into. Students N/A 16-May-2012 14:30 16-May-2012 14:55
POWER OUTAGE ON ORANGE CAMPUS - The Orange Campus is currently experiencing a power outage. This will affect Video Conferencing, network access, phones etc. Those on Orange Campus and those needing to access Orange Campus Nil 15-May-2012 10:00 15-May-2012 10:15
CONTENT MANAGEMENT SYSTEM (CMS) - Web Publishing using the CMS will be unavailable from 8am Monday 14th May – 6pm Wednesday 16th May.

This disruption only affects those websites housed in our CMS. This disruption is to facilitate the upgrade of the CMS.

Editors that use Dreamweaver to edit their content will not be effected.

This disruption will only affect authoring – not the public view of the sites. The sites will still function while this disruption is in place.

DIT apologises for any inconvenience this may cause.
Site owners editing our University sites via the CMS. none 14-May-2012 08:00 16-May-2012 18:00
CSU REPLAY is unavailable, DIT staff is investigating. CSU REPLAY users N/A 12-May-2012 14:05 12-May-2012 14:45