Current Service Disruptions
Description Customers Affected Other Ways To Access Service Start End  
Many staff in Dubbo are unable to Login in to their PHONES at the moment. This means that internal & local calls only are available.

DIT apologise for the inconvenience and are working to resolve the problem.
Staff at Dubbo campus N/A 27-Feb-2017 11:15 To Be Advised
BLACKBOARD ANNOUNCEMENTS: There is currently some issues with users receiving announcements that have been sent from a subject or course site using the 'Send a copy of this announcement immediately' option. Organisation sites are not experiencing this issue.

The Division of Student Learning are liaising with Blackboard regarding this issue. If you need to send an announcement urgently you can elect not to use this option (i.e. leave the 'Send a copy of this announcement immediately' unchecked) and the announcement will be delivered within an hour.
BLACKBOARD Users Leave the 'Send a copy of this announcement immediately' unchecked. 23-Mar-2017 14:25 To Be Advised

The Division of Information Technology provides a secure and reliable computing environment for all students and staff. In order to achieve this, scheduled systems maintenance is required to occur from time to time in a managed way so as to minimise any disruption to IT services.

Evidence from student engagement indicates the least disruptive times for students is early mornings. As such, the preferred maintenance window for:

  • Student Online Systems is Thursdays 5.00am - 8.00am.
  • Non Student Online Systems is Wednesdays 6.00pm - 8.00pm.

The maintenance window will allow enhancements that require a disruption to a CSU system to be implemented, tested and approved in an optimal time frame.

If you are a student and require more information about a service disruption please contact Student Central. If you are a staff member and require more information about a service disruption please contact the IT Service Desk..

Planned Service Disruptions

         There are no planned service disruptions

Concluded Service Disruptions
Description Customers Affected Other Ways To Access Service Start End  
APPLY.CSU.EDU.AU will be unavailable between 9am and 10am Thursday March 23rd to allow for the implementation of the redesign of the admissions process for prospective students within the School of Policing Studies. Prospective Students N/A 23-Mar-2017 10:00 23-Mar-2017 11:00
VC-Bookings - Updating and adding VC bookings is currently unavailable. DIT apologises for the inconvenience All Users none 23-Mar-2017 08:30 23-Mar-2017 09:20
EASTS, Ezproxy, Bridgit, GPS, EQUELLA, CSU Replay, SMART TOOLS, Web Kiosk, MSI: Regular maintenance will to be performed on a number of University services. Service interruptions will be kept to a minimum but staff and students may experience minor disruptions. Students and Staff NA 23-Mar-2017 05:00 23-Mar-2017 08:00
PHONES and NETWORK at Manly will be briefly unavailable from 6:00PM whilst network maintenance is performed. Staff None 22-Mar-2017 18:00 22-Mar-2017 18:15
INTERACT2 (BLACKBOARD) will be unavailable between 2am and 6am Saturday March 18 while the vendor undertakes maintenance. Interact2 (Blackboard) users only. Note: Interact/MSI is unaffected. N/A 18-Mar-2017 02:00 18-Mar-2017 06:00
Networks - Manly Campus Network Outage for equipment upgrade. All Staff at Manly campus will be without phones or network access for the duration of the outage. Work from home and access CSU via the internet. 17-Mar-2017 12:00 17-Mar-2017 14:00
PHONES and NETWORK Are currently unavailable in the Orange Dentistry Building 1006. DIT are investigating the issue Building 1006 Orange None 09-Mar-2017 11:55 09-Mar-2017 12:25
INTERACT2 Home Page is currently unavailable for some users. When accessing Interact2 the following error may be received 'An error occurred. Contact the System Administrator'. The vendor is currently investigating. INTERACT2 users (Staff and Students) Restart workstation and login to Interact2. 09-Mar-2017 11:00 09-Mar-2017 12:20
IGMS will be unavailable for a short period while improvements to the application are implemented. This will affect lookup of information through IGMS and changes to group and service membership will be delayed. Review and changes to the SAL, lookup of Credit Package Management and Credit searches will also be unavailable for a short while. Staff (IGMS, SAL+ and CPM), students and staff (RPL - Credit search) N/A 09-Mar-2017 07:00 09-Mar-2017 08:00
NETWORK - WAGGA BUILDING 484 - Network services will be momentarily unavailable from 9:00PM to conduct upgrades and maintenance - Normal operation will resume at 9:30PM. Staff None 08-Mar-2017 21:00 08-Mar-2017 21:30