Current Service Disruptions

         There are no current service disruptions

The Division of Information Technology provides a secure and reliable computing environment for all students and staff. In order to achieve this, scheduled systems maintenance is required to occur from time to time in a managed way so as to minimise any disruption to IT services.

Evidence from student engagement indicates the least disruptive times for students is early mornings. As such, the preferred maintenance window for:

  • Student Online Systems is Thursdays 5.00am - 8.00am.
  • Non Student Online Systems is Wednesdays 6.00pm - 8.00pm.

The maintenance window will allow enhancements that require a disruption to a CSU system to be implemented, tested and approved in an optimal time frame.

If you are a student and require more information about a service disruption please contact Student Central. If you are a staff member and require more information about a service disruption please contact the IT Service Desk..

Planned Service Disruptions
Description Customers Affected Other Ways To Access Service Start End  
EZPROXY, GPS, EQUELLA, COURSESPACE, WEB KIOSK EASTS, CSUSAP, BIEMS, FAST, WWW (NON CMS), ECOMMS, MESSAGE CENTRE, EXAMS, TIMETABLING, BRIDGIT: Security updates will be applied to a range of services during the course of the morning. Services may be temporarily affected during this period. Staff and Students NA 21-Feb-2019 04:00 21-Feb-2019 08:00

Concluded Service Disruptions
Description Customers Affected Other Ways To Access Service Start End  
DIT is planning an upgrade to CHERWELL SERVICE MANAGEMENT this Sunday the 17th February between the hours of 1:30am and 4:00pm. All users of Cherwell Desktop/Web clients None 17-Feb-2019 01:30 17-Feb-2019 16:00
NETWORK and PHONES - BATHURST - Building 1412 Level 1 and 2 will be unavailable while DIT performs maintenance. Staff and Students None 16-Feb-2019 08:00 16-Feb-2019 10:00
WIRED AND WIRELESS NETWORK and PHONES - PORT MACQUARIE - Learning commons, student central, and some other parts of building 801 may be experiencing a network disruption. DIT is currently investigating. Staff and Students Network is available in all other parts of campus, if possible please move to another space. 15-Feb-2019 08:05 15-Feb-2019 09:40
DOMS (https://doms.csu.edu.au) will be unavailable while important maintenance work is performed Staff and Student users of DOMS none 14-Feb-2019 06:00 14-Feb-2019 08:00
CONFLUENCE will be out of service while critical maintenance updates are applied to improve the online environment. ALL confluence users None 13-Feb-2019 18:00 13-Feb-2019 19:00
WAGGA - NETWORK - Parts of Building 13 level 3 have no network services. DIT are investigating and apologise for the inconvenience. cashiers and some staff in Building 13 other areas of building unaffected 13-Feb-2019 11:40 13-Feb-2019 11:45
WIRED, WIRELESS NETWORK and PHONES - GOULBURN campus while DIT Performs maintenance from 6pm until 1am Tuesday 12th of February. Students and Staff None 12-Feb-2019 18:00 13-Feb-2019 01:00
ACADEMIC WORKLOAD MANAGER is currently unavailable due to an extended Dell Boomi outage. DIT are working on restoring service to the system. AWMS Users None 12-Feb-2019 05:00 12-Feb-2019 09:20
WIRED, WIRELESS NETWORK and PHONES - CANBERRA campuses while DIT Performs maintenance from 3am until 8am Tuesday 12th of February. Staff and Students None 12-Feb-2019 03:00 12-Feb-2019 08:00
CMS AUTHORING: Slowness access in CMS authoring/edit+ is causing issues. CMS authors NA 08-Feb-2019 09:15 08-Feb-2019 10:15