Service Disruption Details

ID: 20478

Type: Unplanned

Description:
INTERACT2 Home Page is currently unavailable for some users. When accessing Interact2 the following error may be received 'An error occurred. Contact the System Administrator'. The vendor is currently investigating.

Customers affected:
INTERACT2 users (Staff and Students)

Other ways to access this service:
Restart workstation and login to Interact2.

Start Date: 09-Mar-2017 11:00

End Date: 09-Mar-2017 12:20

Contact:
Staff: Service Desk on 84357 or 1300 653 088
Students: Student Central on 1800 ASK CSU (1800 275 278)

Status: concluded

Email(s) Sent: Student Central, Division of IT, Interact stakeholders

Submission ID: kedwar03

Incident Coordinator: Kelli Edwards