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Service Disruption Details

ID: 20598

Type: Unplanned

Description:
BLACKBOARD ANNOUNCEMENTS: There is currently some issues with users receiving announcements that have been sent from a subject or course site using the 'Send a copy of this announcement immediately' option. Organisation sites are not experiencing this issue.

The Division of Student Learning are liaising with Blackboard regarding this issue. If you need to send an announcement urgently you can elect not to use this option (i.e. leave the 'Send a copy of this announcement immediately' unchecked) and the announcement will be delivered within an hour.

Customers affected:
BLACKBOARD Users

Other ways to access this service:
Leave the 'Send a copy of this announcement immediately' unchecked.

Start Date: 23-Mar-2017 14:25

End Date: 28-Mar-2017 15:25

Contact:
Staff: Service Desk on 84357 or 1300 653 088
Students: Student Central on 1800 ASK CSU (1800 275 278)

Status: concluded

Email(s) Sent: Student Central, Division of IT, Interact stakeholders

Submission ID: kedwar03

Incident Coordinator: Jason Hambly