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Service Disruption Details

ID: 20678

Type: Unplanned

Description:
PHONES - When calling some 4G LTE mobile phones from a CSU phone the call will go straight to voicemail. DIT are working with Telstra to resolve this issue.

Customers affected:
Staff

Other ways to access this service:
N/A

Start Date: 03-Apr-2017 14:25

End Date: 

Contact:
Staff: Service Desk on 84357 or 1300 653 088
Students: Student Central on 1800 ASK CSU (1800 275 278)

Status: current

Email(s) Sent: Student Central, Division of IT, Phones stakeholders, Division of Marketing stakeholders, StarRez stakeholders, Division of Finance stakeholders, Division of Student Administration stakeholders, Division of Human Resources stakeholders, Office of the Dean of Students stakeholders, CSU Residences stakeholders

Submission ID: pdrake

Incident Coordinator: Paul Drake