Service Disruption at CSU

ID: 21119

Type: Planned

Description:
CSU SINGLE SIGN ON (SSO) is being upgraded on Thursday 18th May 2017 7:00 am to the latest version to improve both the security and reliability of the existing authentication system.

NO OUTAGE is expected.

If, however you notice anything out of the ordinary during this period or receive any error messages when logging in, please take a screen shot.

The following applications use SSO:
STUDENT.CSU, INDIGENOUS.CSU, STAFF.CSU, INTERACT2, INTERACT, TALISMA, ePROCUREMENT/UNIMARKET, eLIBRARY RESOURCES, PRIMO, INPLACE LEARNING, PEBBLEPAD, SMART LEARNING, ECOMMS, AWMS, OFFICE365, EDRS, CASIMS, MYPRINT, ITEACHBUSINESS, ELMOTALENT, LYNDA.COM, CREDIT.CSU, RESEARCH PROFESSIONAL, ........

Customers affected:
All Users

Other ways to access this service:
none

Start Date: 18-May-2017 07:00

End Date: 18-May-2017 10:00

Contact:
Staff: Service Desk on 84357 or 1300 653 088
Students: Student Central on 1800 ASK CSU (1800 275 278)

Status: concluded

Email(s) Sent: Student Central, Division of IT, Interact stakeholders, Career Hub stakeholders, Pebble pad stakeholders, Student Printing stakeholders, InPlace stakeholders, Talisma stakeholders, School of Communication and Creative Industries stakeholders, Smart Tools stakeholders, Web Strategy Office stakeholders

Submission ID: glipscom

Incident Coordinator: Gary Lipscomb