Service Disruption at CSU

ID: 21178

Type: Planned

Description:
SAL+ and IGMS will be unavailable for a short period while changes to both applications are implemented. For IGMS users, this will affect lookup of information through IGMS and changes to group and service membership will be delayed. For SAL+ users, changes to the SAL and student cohort membership will be unavailable. Lookup of Credit Package Management and Credit searches will also be unavailable for a short while.

Customers affected:
Staff (IGMS, SAL+ and CPM), students and staff (RPL - Credit search)

Other ways to access this service:
N/A

Start Date: 25-May-2017 07:00

End Date: 25-May-2017 08:00

Contact:
Staff: Service Desk on 84357 or 1300 653 088
Students: Student Central on 1800 ASK CSU (1800 275 278)

Status: concluded

Email(s) Sent: Student Central, Division of IT, Division of Student Administration stakeholders

Submission ID: pkotwal

Incident Coordinator: Prateek Kotwal