ID: 21719
Type: Planned
Description:
BANNER & ASSOCIATED SERVICES - upgrade of Banner Student, Finance and Document Management Systems. All Banner services will be unavailable during this disruption. Services affected are:
FINANCE
Accounts Receivable, Payable, Ledgers, Online Payments/Web Payments
STUDENT
Online Admissions, Admissions Workflow, offers, enrolments ,Banner Staff Web (Academic Queries, Web Reports, Partner Access), Student/Staff ID Cards, Student Online Admin (transcripts, contact details, enrolment), Student Self Service (Offer acceptance, eCAF, SSAF, statements, payment history), Grad Planning System (GPS), Special Considerations Applications, CPM Staff Interim Tool, Request for Prior Learning Public Search (RPL), Credit & Pathway mgmt (Staff), CPP (Student), Banner Document mgmt (BDM). Academic Course Subject Entry System (ACSES), Gradebook Grade Transfer, SAL+, Session Variation System, Subject Coordinators System, Temp Access mgmt, Password Changing/Forgotten Resets, Operators Page.
Customers affected:
This outage will impact on all Students and Staff.
Other ways to access this service:
No other access. More information available
https://staff.csu.edu.au/perl/portal.pl?task=main_page&content_task=whatsnew_view_max&message_id=206659
Start Date: 27-Jul-2017 17:00
End Date: 31-Jul-2017 08:00
Contact:
Staff: Service Desk on 84357 or 1300 653 088
Students: Student Central on 1800 ASK CSU (1800 275 278)
Status: concluded
Email(s) Sent: Student Central, Division of IT
Submission ID: smeekin
Incident Coordinator: John Roberts
