Service Disruption at CSU

ID: 24441

Type: Planned

Description:
ACSES - Academic Course & Subject Entry System is to be updated to include a further release of the Subject Offering Admin Roles previously managed by the SCMF process. The upgrade will be performed via a rolling install so while no outage is expected the performance of applications hosted on the servers may be impacted.

Customers affected:
Users of the ACSES System, AWMS, CFS, Special Cons & Student Survey may experience performance issues or drop outs while this work is performed.

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Start Date: 07-Jun-2018 06:00

End Date: 07-Jun-2018 08:00

Contact:
Staff: Service Desk on 84357 or 1300 653 088
Students: Student Central on 1800 ASK CSU (1800 275 278)

Status: concluded

Email(s) Sent: Student Central, Division of IT, Division of Student Administration stakeholders, Special Considerations stakeholders

Submission ID: bshiels

Incident Coordinator: Brendon Shiels