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Service Disruption Details

ID: 32785

Type: Unplanned

Description:
CHERWELL - Degraded performance is resulting in application errors. The Cherwell desktop client, web client and portal will be unavailable briefly.

Customers affected:
All Cherwell users and portal customers

Other ways to access this service:
N/A

Start Date: 24-Mar-2023 12:20

End Date: 24-Mar-2023 14:00

Contact:
Staff: Service Desk on 1300 653 088
Students: Student Central on 1800 ASK CSU (1800 275 278)

Status: concluded

Email(s) Sent: Student Central, Division of IT, Division of Student Administration stakeholders, Division of Human Resources stakeholders, Web Strategy Office stakeholders

Submission ID: jkent13

Incident Coordinator: Josh Kent