Service Disruption at CSU

ID: 5256

Type: Unplanned

Description:
CSU NETWORK - Tonight while maintenance was occurring a system fault developed that caused a University wide loss of network services. Normal service is now resumed and we apologise for any inconvenience caused.

Customers affected:
All

Other ways to access this service:
Nil

Start Date: 17-Apr-2013 20:10

End Date: 17-Apr-2013 20:30

Contact:
Staff: Service Desk on 84357 or 1300 653 088
Students: Student Central on 1800 ASK CSU (1800 275 278)

Status: concluded

Email(s) Sent: Student Central, Division of IT, Interact stakeholders, Forums stakeholders, Internet Connection stakeholders, Career Hub stakeholders, Pebble pad stakeholders, Equella stakeholders, EASTS stakeholders, Research Master stakeholders, LIMS stakeholders, InPlace stakeholders, CSU Replay stakeholders, StarRez stakeholders, Finance stakeholders

Submission ID: rpaton

Incident Coordinator: Rob Paton