Online support

Online support is available for all distance education students through a range of online services, including a personalised portal, student support and subject forums, and the University's online scholarly environment CSU Interact.

student.csu

student.csu is your personalised portal to the full range of online services and facilities for CSU students and staff.

This webpage portal provides links to a broad variety of online services necessary for students, such as:

• personal details
• exam results
• CSU general discussion forums
• Your online subjects
• Student Services, the Library and other administrative areas of the University.

You will require your CSU username and password to gain access to student.csu

A Guide to Learning Hotline is available if you need assistance using your online subjects or forums.

CSU Interact

CSU's online scholarly environment, CSU Interact, brings students and staff together to share knowledge, work and learn together and interact socially in an online space.

You won't need advanced computer skills to use CSU Interact, beyond a general familiarity with using the internet and working with documents and folders on a computer. You can access CSU Interact from any computer that has internet connection by logging in with your CSU ID and password.

Each subject you're enrolled into has its own subject site within CSU Interact with ready access to essential learning content and tools.

Online support for each subject includes:

• internet links and resources relevant to your subject
• an online subject forum which provides you with an opportunity to engage in discussion with your Subject Coordinator and other students enrolled in the subject
• a subject email address that allows you to contact your Subject Coordinator
• links to the library, allowing you to search for subject information and resources
• links to other administrative and support areas of the University.

Online Forums

A forum is an online discussion space where you are able to post messages and read messages from other people. Forums are widely used by students and staff of CSU, allowing open discussions at the convenience of forum users - perfect for distance education students. You will use forums to share, communicate and collaborate with other students studying the same subject.
There are basically two categories of forums:

• CSU general forums which are accessible by all enrolled CSU students
• specific subject forums that are automatically attached to each subject you are enrolled in. The only people able to access subject specific forums are students enrolled in the subject, the lecturer and the (administrative) Online Liaison Officer.

Upon enrolment, CSU general forums are immediately available to you, but your subject forum will not be available until three days before commencement of the study session.

CSU forums can be accessed through:

• My Forums tool within the student.csu desktop
• the forum link in the left-side navigation menu within your CSU Interact subject site.