Enterprise Architecture & Liaison
The role of EA & L
The overarching role of the Enterprise Architecture and Liaison Department (EA&L) is to position the information, skill sets and technologies used by the University so that services provided to our students and staff meet the strategic and operational needs of the University in a sustainable way. In order to achieve this the EA&L Team engage with students and organisational units across the University to remain informed of developing educational, research and institutional needs and to inform on approaches to and options for continuous improvement.
The primary principle on which Enterprise Architecture and Liaison operate is to maximise the capabilities of the organisation as a whole i.e. information assets, systems and processes are designed, planned, prioritised and managed to maximise value to the University as a whole.
The EA&L Department comprises five different sections: The Business Process Office; The Project Portfolio Management Unit; The Records Management Unit; The Enterprise Architecture Unit; and Research Liaison. These teams provide leadership and expertise to activities targeting the continuous improvement of process management, information and technology capabilities for the organisation. Primarily the EA&L Team direct effort to planning activities, working parties, roadmap development, project activities and track industry trends to promote visibility of developments that may provide opportunities for Learning and Teaching and Research.
The PPM unit supports the sustainable introduction and improvement of technology based services through the management of the Initiatives and Strategy Implementation Plan (ISIP) and related resources as a program of continuous improvement.
Our Vision
To establish a culture wherein an understanding of the CSU Enterprise Architecture informs decision making, enterprise design, change management and business process management for the University. Value will be recognised by the University's ability to assimilate high rates of change, manage complexity and optimally build its required capability.
Our Mission
- The team is dedicated to building and promoting the use of knowledge and services that enable optimisation of the Enterprise Architecture to meet the needs of the University.
- To utilise knowledge of the Enterprise Architecture to build strategic capability at an enterprise level to continuously align the University IT program with the strategic objectives of the University.
Our Values
- "Commitment to Quality" That the services we provide are measurable and benchmarked against industry standards, and that we actively promote such measures, internally and externally.
- "Customer Satisfaction" To ensure that we continue to respect our customers, providing them exceptional quality services, that are in alignment with University strategic objectives.
- "Innovative" That we provide an environment that allows engagement with the university to exploit opportunities and challenge the current status quo, ensuring the university continues to be a leader in the higher education environment.
- "Challenge" Actively challenge and empower IT staff, allowing space for learning and development, ensuring appropriate career opportunities are available and work-life balance maintained.
- "Knowledge" To actively pursue the benefits of Enterprise Architecture, moving the university to a truly knowledge-based organisation.
- "Accountability" Through appropriate governance mechanisms, ensure the university is confident that technology resources are being consumed in an efficient and effective manner.
Our Core Processes
- Understand the University and Technology
- Establish Frameworks
- Develop Strategy and Educate
- Evaluate ideas and provide strategic advice.
A process centric approach to:
Understanding what CSU needs and what currently exists -
- advising on what we have currently and how they inter-relate in the enterprise context
- assisting in the identification of gaps or what needs improving
Understanding what CSU does and has to manage-
- simplify complexity
- divide it (the enterprise architecture) up into manageable components -
- establish frameworks that will assist CSU in managing these components and therefore optimising overall enterprise architecture.
- define architectures for the use of information in support of the business and plan for implementation of those architectures
Developing and implementing a CSU Enterprise Architecture Development Strategy that considers-
- The Integration of CSU as 'One University'
- Teaching and Learning and Research as the core functions of CSU
- Business Process Management
- Records Management
- Information Management
- Applications Portfolio Management
- Infrastructure Portfolio Management