IT Service Desk in 2017 [.pdf] - check out the statistics for phone calls and jobs logged to the IT Service Desk in 2017, including the top 10 categories.
FAQs & Self help
FAQs & Self Help Explore our FAQs & Self Help area to find answers to commonly asked questions and access detailed information in our guides, manuals and videos
ONLINE SELF SERVICE For current CSU staff only Save time and access Online Self Service 24 hours a day, 7 days a week.
Log a new job and keep informed with the progress of all incidents and requests that you have logged with DIT. We are committed to processing these as quickly as possible and providing you with complete visibility of the progress on every job you log.
To help you get started Click here [.pdf] for how to log on and how to use assistance
PHONE Need help now after checking our Self Help and can't find what you're looking for?
Call our friendly Service Desk staff during business hours: Monday to Thursday: 8am - 9pm (GMT+10) Extended support hours for Learning and Teaching: Friday: 8am - 6pm
Local Call Australia wide: 1300 653 088 International: + 612 6338 4357 CSU Internal: 84357
The Service Desk Web Form has been decommissioned. Please contact the IT Service Desk via Online Self-Service or Phone for IT assistance.