Charles Sturt University
Charles Sturt University

Service Catalogue for CSU Staff

Access & Logins

Includes Staff Account, Temporary Access Accounts, Personal Web Publishing Account, Internet access and more

Collaboration & Communications

Includes Email and Calendar, Conferencing, Telephony and Fax, Bridgit, Messaging, Large File Sending, P and S Drive Access and more

Desktop Computing & Printing

Includes Desktop Computing Environment & Support, Printing, P and S Drive Access, IT Purchasing, Disposal of IT Equipment and more

Help & Support

Includes IT Service Desk and IT Fundamentals online module for new and existing staff

Network & Internet

Includes Internet access, wired and wireless network, remote access, web publishing and more

Software & Online Applications

Includes Software Installers Rights, Plagiarism Checking, Software Downloads and handy information on frequently used software at CSU

Strategic Engagement & Advice

Includes advice on methods for improving business processes and Service Level Agreement consultation

Teaching Technology & Support

Includes Technical Support for Videoconference Classes, CSU Replay (lecture capture), Adobe Connect (Online Meeting), Computer Lab Software Requests, Online Learning Environment and Exam Scanning