The use of mobile devices for work purposes has become widespread in recent years. This is due to an increasing amount of features and their lightweight form. The term mobile device is used to describe those that run mobile operating systems. There are a wide range of devices which fit into this category including
Mobile devices can be setup to
You can perform many other tasks on your device depending upon which apps you have installed. Links to popular apps are provided below.
It is not possible to provide full technical support for the large variety of mobile devices that exist. Limited support is provided for iOS (iPad, iPhone, iPod), Android and Windows devices to help you connect to CSU services.
CSU uses a Telstra Business Plan for all University mobile devices.
Bills are processed monthly and charged to the nominated account code via journal. Business units are responsible for ensuring the expenditure is not excessive and fits within budget.
These rental charges include:
More detailed rates listed below:
|Voice Calls (per 30 seconds)||4.09 cents|
|SMS (each)||7.12 cents|
|Message Bank Diversion (flat rate)||3.95 cents|
|Message Bank Retrieval (flat rate)||10.06 cents|
It is the responsibility of the business unit to log a job with the IT Service Desk regarding:
The protection and security of University data stored on or accessed using mobile devices is the responsibility of the device owner. Confidential University data should not be stored on these devices where possible. There are a number of steps you can take to help prevent unauthorised access to your device and any information it contains. Information about the full range of security features and how to use them are located in the user guide for your particular device. Go to the manufacturers website to search for quick instructions or full guides.
We recommend setting a password or passcode as a minimum security measure on all mobile devices.
You can find comprehensive help by searching the online user guide for your particular brand and model of Android device. There are also Android websites which provide guides, tips and how to articles for many models of phone and tablet. Use Google, Yahoo or your preferred search engine to find what you need.
The Apple website provides comprehensive help and you can also use Google, Yahoo or your preferred search engine to find all kinds of information including handy tips and advice about innovative ways to use your device.