Videoconferencing
High definition videoconferencing facilities are available on all major campuses to meet your teaching, research and administrative needs. You can use these facilities to conduct videoconferences with both internal and external colleagues located in Australia or throughout the world. If you prefer to start or join videoconferences from your computer you can use desktop videoconferencing.
If you are unable to access videoconferencing equipment due to travel (or any other reason) you can easily join as an audio only participant using your telephone.
Videoconferencing options at the University can be broadly categorised as
- Videoconferencing for meetings (High definition room based facilities , mobile units owned by Schools and Divisions and desktop videoconferencing)
- Videoconferencing for teaching (High definition room based facilities and desktop videoconferencing where preferred)
How to book
School, Division and Administration videoconferencing facilities can be booked in Outlook. All units will automatically connect at the scheduled start time and disconnect at the scheduled end time.
- Learn how to book a videoconference meeting using Outlook 2007 (video)
- Learn how to book a videoconference meeting using Outlook 2007 (pdf)
Teaching spaces which are not scheduled for use by the student timetable can be booked as a Casual Room for meeting purposes. Once the casual room booking request has been confirmed contact the IT Service Desk to add the videoconference unit to your meeting.
Videoconference Booking Information System
Use the Videoconference Booking Information page to look up a Conference ID and dial in telephone number to join using your telephone or use the meeting title link to join by desktop videoconferencing. You can also use this page to verify all of the required rooms have been booked.
Videoconferencing with external participants
Videoconferences with external participants (non CSU) must currently be booked through the IT Service Desk. Booking requests must be made at least 3 working days prior to the scheduled videoconference to allow adequate time for testing.
Videoconferencing for meetings
- Learn tips, etiquette and best practice for videoconference meetings
- Learn how to join a videoconference by telephone
- Videoconferencing from your desktop
Videoconference facility locations
- Campus maps showing the location of admin videoconference units
- Videoconference admin facilities sorted by unit name (.pdf)
- Videoconference admin facilities sorted by campus and building number (.pdf)
Admin Videoconferencing facilities are designed to provide a high quality interactive meeting experience where participants can simultaneously see and hear each other whilst sharing data from the presenters computer. Bridgit is the preferred software to use to share data with sites internal and external to CSU. You can share anything on your computer, however, Bridgit is unsuitable for sharing video, whilst you can still share video there will be missing frames and it will appear jagged to those viewing it through Bridgit. Data that is frequently shared includes Powerpoint presentations, notes, team documents and websites.
Hydraport
The Hydraport is a simple control system provided in our high definition admin videoconferencing meeting rooms. If the screens are blank the system is not turned on, you no longer need to use the remote controls to turn equipment on and off. Press PC VC to turn the system on.
Videoconferencing from your desktop
Desktop Videoconferencing equipment which allows you to join or start videoconferences from your computer may be purchased from the CSU Computer Shop. Desktop Videoconferencing provides additional flexibility and convenience and is available to all staff. If you would like to know more please read the Guidelines (particularly the different level of support) to determine if it will suit your needs.
- Guidelines for Desktop Videoconferencing
- Purchase or browse Desktop Videoconferencing equipment
- Introduction to desktop videoconferencing [.pdf]
Videoconferencing for teaching
Videoconference teaching spaces enable you to deliver lectures and tutorials to one or more cohorts who are located on different campuses. These spaces have been designed to be easy to use, the touch panel on the lectern enables you to turn equipment on and present your selected resources to the students. You can display content from your laptop or the lectern computer (PowerPoint presentations and other documents, websites and programs), a DVD\video or use the document camera to show an object or physical document.
Teaching spaces with videoconferencing facilities
- Campus maps showing the location of videoconference units in teaching spaces
- Broadcast Video Teaching (BVT)
- Videoconference Teaching Space Tutorial (pdf) (please download and run this tutorial from your desktop for the best playback results, right click on the link and choose Save target as)
DIT provide face to face training in using videoconference teaching spaces on each major campus twice a year. The dates, times and venues are advertised prior to the start of session 1 and 2 in What's New.
Joining a videoconference by telephone
A dial in telephone number and conference ID are needed to join by telephone. You can join from both on and off campus locations. Use the 5 digit dial in number when on campus (internal call) and prefix that same number with 02693 when off campus (external call).
- Look up your conference by time, title or organiser from the Video Conference Booking Information system
- Locate and record the corresponding dial in phone number and conference ID for the booking
- When ready to join from
an on campus location - enter the 5 digit internal dial in number specified for the booking eg 34756 or 34757 or 34758 etc
an off campus location or mobile telephone - enter prefix 02693 before the dial in phone number eg 02 6933 4756 or 02 6933 4757 or 02 6933 4758 etc
- When prompted enter 3 digit conference ID and press # (hash) to join
If you have entered the correct dial in phone number and conference ID you will be advised that you are being connected to your conference, you will then join the conference and hear the other participants.
Remember to turn mute on when not speaking to eliminate any background noise that may be present at your location. All non speaking sites/participants should do this to improve the audio quality and to minimise disruptions.
Glossary
Videoconferencing support service for room based facilities
If you require assistance ring the IT Service Desk on 84357. This service operates Monday to Friday (excluding Public Holidays) between the hours of 8am and 6pm.