CSU hosts and manages one of the largest wireless networks in Australia.
Delivering high speed, mobile access for the CSU community, CSU's wireless network provides almost blanket Wi-Fi coverage across 10 distinct CSU campuses, covering over 1.2 million sqm and in excess of 450 buildings.
Coverage extends to outdoor areas and student residences, and has been engineered to accommodate the load of high capacity areas such as lecture theatres and other learning spaces, as well as on-campus residences.
Any browser-based Wi-Fi device that supports the wireless protocols 802.11n and 802.11g can connect to CSU's wireless network. The only other requirement for access is having an active CSU account.
CSU's main wireless network, CSUconnect, delivers encrypted Wi-Fi access. This provides the most secure option for wireless connectivity and as most mobile devices support the encryption method used, we strongly recommend CSUconnect is your default wireless network.
Connectivity is also provided via an open, unencrypted wireless network for those limited number of mobile devices that do not support encryption.
Wireless access is provided across the 10 campuses and CSU locations listed below.
Coverage is not restricted to specific locations or 'hot-spots' but covers 99% of all buildings and outdoor areas including the majority of walkways and outdoor meeting/seating areas. On campus student residences are also covered.
Any Wi-Fi device that supports the wireless protocols 802.11n or 802.11g and has a web browser application (e.g. Internet Explorer, Safari, FireFox, Chrome), can join CSU's wireless network after completing an initial setup (click on How To Connect heading below to expand).
To access CSUconnect (CSUs encrypted wireless network), the device must also support the security, encryption and authentication settings detailed in the CSUconnect Settings table shown in the How to Connect section below.
Most modern Wi-Fi capable devices, such as the iPad, iPhone, iPod Touch, Android, Blackberry, most other smart mobiles and of course a huge range of laptops can join CSUconnect.
CSU provides a configuration tool that will automatically configure your device to connect to CSUconnect. This process only needs to occur once, and when completed successfully your device will automatically connect to CSUconnect whenever it is in range of the wireless network.
The tool will also check to ensure that your device supports the required encryption to access CSUconnect, and if it doesn’t then how to access the unencrypted network.
To access CSUconnect:
If you prefer, you can manually configure your device using the settings below, however we strongly recommend you use the configuration wizard
|Network authentication method||Protected EAP (PEAP)|
|PEAP inner authentication method||Secured Password (EAP-MSCHAP v2)|
|Validate server certificate||Off|
What can be accessed via the wireless network is governed by the nature of your device, your relationship to CSU and whether you are connected to the encrypted network (CSUconnect) or the unencrypted one. Scenarios highlighting this accessibility are also shown.
|Compatible Devices||Any Wi-Fi capable device with a browser application*||Any Wi-Fi capable device with a browser application*||Any Wi-Fi capable device with a browser application*|
|Need a CSU account?|| |
A participating eduroam member account, other than CSU, is required
|CSU Public Network Access|| |
(excludes those areas requiring password access)
|CSU Corporate Network Access|| |
if using CSU provided device & active account
* supports 802.11n or 802.11g
eduroam (at CSU)
|CSU Student with iPhone|| |
|Staff member with CSU laptop|
|Staff member with personal laptop|
|Student with Library (loan) laptop|
|Student with personal laptop|| |
|Guest with personal laptop **|| |
|Student with iPad (Wi-Fi model)|| |
|Guest from another University*** using laptop|
**Guest will require a CSU login account
***assumes University is an eduroam participant
The eduroam wireless network is available at CSU.
It allows staff and students from participating Universities to connect to the wireless network on any CSU campus using their own, home University login account. This also means that CSU staff and students can take advantage of wireless access when visiting campuses of those Universities and institutions that make up eduroam's 500+ membership base.
If you are visiting CSU from an organisation that participates in eduroam and your laptop has not previously been configured for access, simply use the CSU wireless configuration tool and select eduroam to configure your laptop. More detailed information about eduroam.
Are you a CSU staff member or student intending to visit another university that provides an eduroam service? By using the CSU wireless configuration tool and selecting to connect to eduroam your device will be pre-configured to automatically connect to the eduroam network when attending a non-CSU campus. This configuration needs to take place whilst on a CSU campus, within range of the eduroam network. The configuration process only needs to occur once and should be sufficient to enable access to eduroam at all participating establishments.
Please be aware that staff and students with active CSU login accounts, attempting to connect to eduroam whilst on a CSU campus, will automatically be connected to CSUconnect even if they appear to be connected to eduroam. eduroam is NOT accessible to CSU personnel when on a CSU campus.
Students can print from their personal devices to on-campus printers via myprint.csu.edu.au. For staff and students wishing to print to an off-campus via Thin Client, required software (Print-IT) must be downloaded and installed.
Additionally, to access CSUconnect, CSU's encrypted wireless network, the device must also support WPA2-Enterprise, EAP-MSCHAP v2 and PEAP - which most modern Wi-Fi devices do.
Don't know if your device supports these additional settings? No problem. The XpressConnect configuration tool will automatically determine if your device can be configured to access CSUconnect.
Wireless networks operate using specific protocols. For a Wi-Fi device to be able to access a wireless network it must support at least one of those specific protocols. The standard protocols are 802.11n and 802.11g, both of which are supported on CSU's wireless network.
802.11b is a legacy protocol used by older devices. The CSU wireless network does not support 802.11b.
The different protocols allow for different access speeds. 802.11n is the latest and offer the fastest speeds of up to 300Mbps. As 802.11n is new, not all devices support it. Most new laptops do, and more and more Wi-Fi devices are now shipping with 802.11n support. In time, this will become the standard protocol for all local wireless networks.
802.11g is available in 99% of all wireless devices that are less than 3 years old. This protocol allows Wi-Fi clients to operate at speeds of up to 54Mbps.
Consult the documentation provided with your device. You can also check to see if the wireless network CSUconnect is visible from your device.
Ensure you consult the documentation to confirm that 802.11g is not available with your device. If your laptop is only 802.11b capable it is not necessary to go to the expense of replacing it. You have the option of purchasing a wireless adaptor, the most common being USB adaptors.
There are many different types available from a large number of manufacturers ranging in price, with the cheapest ones only supporting 802.11g. If your budget allows, consider selecting one that supports 802.11n as well as 802.11g, and then you may be able to enjoy the faster wireless speeds that 802.11n, under the right conditions, supports.
Unfortunately we are not able to recommend specific brands or guarantee that all wireless adaptors will work on CSUconnect - or indeed with your particular laptop. It is also not possible for us to assist with the installation of any devices on personal laptops.
802.11n supports the fastest available wireless speeds. However, there is a range of factors that determine what speeds can be achieved. This is discussed in detail in the FAQ below.
Many devices which support both 802.11n and 802.11g are smart enough to negotiate the protocol which will deliver the best, most reliable connection at that time. Modern laptops running Windows 7, Vista and Mac Snow Leopard will automatically select the best type of connection without any user intervention. Windows XP however is not so intuitive and may require modification to settings if you want to enjoy true 802.11n speeds. You should consult the documentation provided with your device to determine if any changes to its wireless configuration are required. Please be careful when modifying your device’s wireless settings. For example, by changing your system to operate using 802.11n only will result in any 802.11g networks being invisible to your device.
Also, please be aware that 802.11n can operate in two specific bands (2.4GHz and 5GHz). Some 802.11n capable devices, such as the iPhone 4, only support 802.11n in the 2.4GHz range.
The CSU wireless network provides full 802.11n services in the 5GHz band and reduced 802.11n services in 2.4GHz.
All 802.11g connectivity is delivered via the 2.4GHz band.
The speed of your connection is determined initially by the protocol and band you are using to connect with.
In addition to this, there are also a number of other factors that determine the true speed that can be obtained. Distance from the Access Point, traffic on the wireless network and even the existence of neighbouring wireless devices can impact the true speed. So, the actual speed you experience may not be the same as the maximum speed possible.
While no wireless or wired network connection is 100% secure, CSUconnect is an encrypted network that uses the latest, enterprise-grade encryption and security features providing a high level of security. To maintain the highest level of security you must also ensure that you are using up-to-date anti-virus software and any firewall used by your device is enabled.
No. None of your existing wireless settings will be removed or changed and the tool provides the option to undo any of the modifications it makes.
Personal wireless access points can interfere with the quality of the CSU wireless signal. This can impact on the performance and security of CSU’s wireless network.
To enable CSU to effectively manage and maintain the performance and security of CSUconnect, non CSU wireless access points may be automatically blocked. CSU’s wireless network has been engineered to deliver wireless access to a huge range of devices across many locations, so removing the need for the use of personal wireless access points or routers.
If you believe the CSU wireless network does not provide the level of functionality or coverage that you require please contact Student Central or DIT’s customer Service Management.
If you are having problems running the XpressConnect utility then it is possible to download and run the tool, or manually configure your device using the settings detailed see table within How to Connect section above.
The first step is to confirm that wireless has been enabled on your device. Most devices have a software setting for activating wireless. Additionally many laptops also have a physical switch that needs to be turned on. Consult the documentation that came with your device if you are unsure.
If wireless has been activated on your device but you are still unable to see the wireless network, install-CSUconnect, check that your device is compatible with the wireless protocols 802.11g or 802.11n. Some older devices may only support 802.11b networks. See the My Laptop only Supports 802.11b – what can I do? section above for assistance if that is the case.
If wireless services have been activated on your device, and it supports 802.11g or 802.11n, but you are still unable to see the wireless network install-CSUconnect check to ensure that your device’s wireless configuration is set to operate at 802.11g or 802.11n.
iPhones and iPads do not automatically prompt to enter your new password to connect to CSUConnect.