Self Help Guides
- Adobe Software
- Comms-Accounts Management Reports
- Communicator
- CSU Replay
- Internet
- Microsoft Office
- Network
- Online Meeting tool ( Wimba)
- Personal Devices
- Printers
- Share Administration
- Smart Boards
- Telephony
- Videoconferencing
- Web page curators
- Windows 7
- Zipping Files
Adobe Software
- Acrobat 9 Modules
- Acrobat X training
- Captivate 4 Modules
- Captivate 5 An Introduction
- Making a digital signature in Acrobat Pro
- Using the CSU PowerPoint template for Captivate backgrounds
Comms-Accounts Management Reports
Telephony Reports
- End User Reporting - User Manual
- Glossary of Terms
- Management Reports - Quick Reference Guide
- Management Reports - User Manual
Communicator
Instant Messaging, Collaboration & Presence Information
Communicator Client
Communicator Web Access
Desktop videoconferencing
- Desktop videoconferencing using the Microsoft Office Communicator client (video)
- Desktop video (PDF video)
CSU Replay
The following links are pdf files that can be printed
- Archive Recordings (staff)
- CSU Replay Central (staff)
- Capture Appliance Guide (staff)
- Download and install Personal Capture Software
- Download and install Personal Capture Software for a Personal Computer
- CSU Replay Personal Capture Software
- External Media Ingest Guide (staff)
- Podium Capture Guide (staff)
- Interact guide
The following links are pdf files that contain video
For more Outlook help see 'Microsoft Office' section, for help with email on mobile phones see 'Personal Devices' section
- Login to Web Outlook
- Adding a Rule to Outlook (PDF)
- Adding a Rule to Outlook (video)
- Using Hyperlinks in Email instead of attachments
Archiving
Spam & Junk Email
Internet
- Bridgit - Data conferencing
- Thin Client Info
- Computer Viruses
- My CSU
- Interact
- Skype Setup Guide
- Windows Live Messenger Setup Guide
Microsoft Office
- Microsoft Office 2007 - Quick tip videos
- General Office 2007 Videos
- How to use Armelenos (link below)
- Armelenos
- Interactive Word (old v new)
- Interactive Excel (old v new)
- PowerPoint 2007 overview
- Microsoft Access Databases - How To
- Interactive Outlook (old v new)
- Introduction to Outlook 2007
- Login to Web Outlook
- Interactive: Outlook 2003 To Outlook 2007
- Sharing Folders in Microsoft Outlook 2007
- Rules in Outlook
- PowerPoint WideScreen Template
Network
Online meeting tool (Wimba software)
Personal Devices
- Configuring your iPhone / iPod Touch / iPad to access CSU resources
- Instructions for configuring your Nokia handheld device
- Connecting an Android Device to CSU Email
- CSU Travel Guidelines
Printers
- How to set up a printer at CSU [.PDF]
- How to set up a printer to print double sided by default [.PDF]
Share Administration
- Share Administration Training (video) 16mins long with menu
- Share Administration (PDF)
Zipping Files
Smart Boards
Telephony
Mobile Phones
See also 'Personal Devices'
- Instructions for configuring your Nokia handheld device
- Instructions for configuring your iPhone
- CSU Travel Guidelines
Teleconferencing
VoIP Phones
- Getting Started Guide
- IP330 Station - Watch a video of how the CSU VoIP phone works
- IP330 Station - Quick User Guide
- IP330 Station - User Guide for Polycom IP330 Telephone
- IP560 Station - Watch a video of how the CSU VoIP phone works
- IP560 Station - Quick User Guide
- IP560 Station - User Guides for Polycom IP560 Telephone
- Quick Reference for Voice, Fax and Email
- User Guide for Voice, Fax and Email
- Guide for using Soft Phone
- Siemens C470IP VoIP Cordless Phone - Quick User Guide
- IP6000 Conference VoIP Phone - Quick User Guide
Interaction Client
- Interaction Client Training
- Interaction Supervisor Training
- User Guide for Interaction Client at CSU
- User Guide for Interaction Client Web Edition
- Interaction Client Quick Reference Card
- Using Interaction Fax
Videoconferencing
Videoconferencing for Meetings
- Booking a Videoconference using Outlook 2007 (video)
- Booking a Videoconference using Outlook 2007 (pdf)
- Adding and removing rooms
- Finding out if a room is "Restricted"
Videoconferencing from your Desktop
- Microsoft Communicator Audio/Video Conferencing
- Desktop videoconferencing using Communicator (video)
- Desktop videoconferencing using Communicator (PDF)
- Videoconferencing guidelines
Videoconferencing for Teaching
- Using the small touch screen control panel found in lecture theatres, used to control the videoconference units, sound and lighting
- IVT Training
Joining a videoconference by telephone
Web page curators
- How to edit your photos for the web - Video
- Web Publishing Access Form
- Web Publishing
- Updating CSU webpages with Dreamweaver CS3
- Updating CSU webpages with Dreamweaver CS5
- Content Management System Training
- Updating CSU Content Management System webpages Help Guide
Windows 7
- Windows 7 beginners guide
- Bitlocker_securing your thumb drive (memory stick)
- Calculator
- Favorites
- Fonts
- Jump lists
- Math panel
- Shake
- Snipping tool
- Connect your projector
- Logging off from Windows 7 (short video 2mins)