Charles Sturt University
Charles Sturt University

Computing Facilities

What Is This Service?

Computing facilities are provided for learning and teaching activities and are located in Computer Labs, Libraries and Learning Commons areas on all major campuses. Most Computer Labs are equipped for use as classrooms and can be booked for both timetabled and casual usage. A computer is provided at the front of each computing lab which can be projected onto a screen for teaching purposes.

Computers in Libraries and Learning Commons areas can be used at all times during opening hours. Additionally Albury/Wodonga, Bathurst, Orange and Wagga provide 24 hour access to facilities in their Learning Commons area. A CSU card is required to gain entry outside of business hours. Computer Lab facilities are available to use on a drop in basis when not timetabled.

Software applications required for specific courses are provided on all CSU student computers to support learning and teaching. Specialist course applications can be requested by academics as required in advance of each trimester. Specialist course software availability can differ between campuses.

What Is Included?

What should I expect?

Target availability of serviceFacilities in computer labs are available for use when they are not timetabled.
Bookings are subject to availability Staff at Albury/Wodonga, Bathurst, Orange and Wagga can access computing facilities 24 Hours a Day, 7 Days a Week in the designated 24 access areas using their CSU card
Support hourshttp://www.csu.edu.au/division/dit/services
Special access conditionsAvailable to all staff with a CSU Card and an active account Computing labs can be booked for student classes and staff training. Student classes take precedence
Significant incident response 
Significant Incident resolution 

How Do I Initiate This Service?

Before using the computing facilities, familiarise yourself with the Policy for the use of University Computing and Communication Facilities [.pdf]. The policy provides guidelines and instructions for the appropriate use of CSU's computing and communication facilities.

Computer labs can be booked for both timetabled teaching and casual usage. Timetabled classes have priority over casual bookings.

If you would like to book a computer lab for a timetabled class please speak to your School Administrator who will organise the booking or direct you to the timetabling officer at your campus. Weekly bookings for entire sessions or a significant portion of a session should be submitted as early as possible to secure the room.

If you would like to make a casual room booking go to http://timetable.csu.edu.au to check availability then send your casual booking request to opstimetable@csu.edu.au

If you would like to request installation of software for teaching complete the academic software request form

How Much Does It Cost?

Provision, maintenance, support and access to computing facilities are funded by the University and provided at no additional cost to staff.

Printing is provided on a cost per use basis as specified in the Printing service catalogue entry.

Internet access is charged by the amount of data downloaded from external websites during peak hours.

Where Can I Find On Line Self Help or More Information?

How Do I Request Support For This Service?

If you have further questions or need technical assistance after checking the online resources contact the IT Service Desk