FAQs & Self Help - Software and Online Applications
Staff.csu Portal
Software Downloads for CSU Owned and Personal Computers
Software Installation
- What is the Install Software icon and how do I use it?
- Where can I find information about obtaining software installation rights?
- Where is the software installation rights request page?
- Why can't I install software after I have requested software installation rights?
- How do I request installation of course related software on CSU student computers?
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Plagiarism Checking
Training Modules, Guides & Software FAQs
Adobe Acrobat 9, X and XI
- Using Acrobat 9 Standard
- Using Acrobat 9 Pro
- Using Acrobat 9 Pro Extended
- Adobe Acrobat 9 Pro modules
- Using Adobe Acrobat 9 in a Review Cycle
- Making a Multi Signature form in Adobe Acrobat 9 Pro
- Learn Adobe Acrobat X (Standard & Pro) video tutorials
- Adobe Acrobat X Standard
- Adobe Acrobat X Pro
- Adobe Acrobat X modules
- Using Adobe Acrobat X in a Review Cycle
- Adobe Acrobat XI (Standard & Pro) help and tutorials
- Learn Adobe Acrobat XI (Standard & Pro) video tutorials
Adobe Reader 9, X, XI and mobile
- Why can't I sign this PDF form using Adobe Reader?
- Adobe Reader for mobile devices
- Using Adobe Reader on touch devices
- Adobe 9 help topics
- Adobe Reader X help topics
- Adobe Reader XI help topics
Signing PDFs
- Sign a PDF using Adobe Reader 9
- Making a digital signature in Acrobat Pro 9 (video)
- Sign a PDF using Adobe Reader X
- How to add a scanned signature to a digital signature in Adobe Acrobat X (quick video 2:06)
- Sign a PDF using Adobe Reader XI
- How to draw a signature using Adobe Reader for mobile devices
Adobe Captivate 4 and 5
- Captivate 4 Modules
- Captivate 5 An Introduction
- Using the CSU PowerPoint template for Captivate backgrounds
Adobe Captivate 6
- Using the CSU PowerPoint template for Captivate backgrounds
- What's new in Captivate 6?
- Introduction to the Captivate 6 workspace (video from Viva learning)
- 5 fast track steps to getting started with Captivate 6 (video from Viva learning)
- Importing Microsoft PowerPoint into Captivate 6 (video from Viva learning)
- Creating a quiz (Adobe Captivate help website)
- How to create a quiz (video 9:22)
- Remediation in quizzing (video 4:43)
- Where can I find a list of Captivate 6 video tutorials? (Adobe website)
- Comprehensive Captivate 6 video tutorial (3 hrs & 49 mins - good for new users and those who want a refresher)
- Captivate 6 manual (pdf)
- Current known issues
Adobe Dreamweaver
Armelenos
Banner & Alesco
- How do I request access to Banner?
- How do I apply for Banner Student System Web access?
- Why can't I log into Banner or Alesco since I changed my password?
Interact for General Staff
- Permissions and members (video)
- How to setup an Interact project site
- Announcements and chat
- Wiki and email
- Resources and calendar
- Polls
Interaction Client & Interaction Fax
- Interaction Client Quick Reference Card
- Interaction Client Training
- Interaction Supervisor Training
- User Guide for Interaction Client at CSU
- User Guide for Interaction Client Web Edition
- Using Interaction Fax
- How do I send a fax?
- How do I send faxes to Internal CSU phone numbers?
- How do I change the details in the fax cover page in Interaction Fax?
- How do I change the return number in the sender details on Interaction Fax?
- How do I change the sending organisation in the header in Interaction Fax?
- How do I configure Interaction Fax to send email notifications?
- I am unable to send a fax from within Excel. What should I do?
iTunesU
Microsoft Office Communicator
- Microsoft Office Communicator (video)
- Microsoft Office Communicator (pdf)
- Communicator Web Access (pdf)
- Desktop videoconferencing using the Microsoft Office Communicator client (video)
- Desktop video (video)
Microsoft Office
- Where can I find information about purchasing Microsoft Office for installation and use on my personal computer for work at home purposes?
- Microsoft Office 2007 (multiple videos)
- Creating a cover page in Microsoft Word
- How to use Armelenos
- Where is the Armelenos login page?
- PowerPoint 2007 overview
- Best practices for using PowerPoint
- PowerPoint wide screen template (opens in PowerPoint)
- Login to weboutlook
- Introduction to Outlook 2007
- Sharing folders in Microsoft Outlook 2007
- Rules in Outlook
- Hiding/minimising the ribbon in Office programs
- Microsoft Access Databases - How to convert an older DB to Access 2007
- How do I setup password protection on a file?
- How do I send a 'Distribution List' to a colleague?
Microsoft Office Picture Manager
Skype
Windows 7
- Windows 7 beginners guide (pdf)
- Changing your Windows 7 taskbar
- Bitlocker - securing your USB drive (video 2 minutes 17 seconds)
- Calculator (video 54 seconds)
- Favourites (video 27 seconds)
- Fonts (video 42 seconds)
- Jump lists (video 1 minute 4 seconds)
- Math panel (video 39 seconds)
- Shake (video 37 seconds)
- Snipping tool (video 1 minute 8 seconds)
- How to connect your projector (video 36 seconds)
- Logging off from Windows 7 (video 2 minutes)
- Where can I find information about purchasing Windows 7 for installation and use on my personal computer for work at home purposes? (pdf)
- Can I get Windows 7 installed on my existing machine? (pdf)
- Can I run Windows 7 32-bit hardware driver on a Windows 7 64-bit operating system? (pdf)
- Windows 7 has been available for a while, why is it being implemented now (Sept 2011)? (pdf)
- What are the benefits of Windows 7 to the University? (pdf)
- Do I still have to leave my computer running on Wednesday nights? (pdf)
- What if I don't want to move to Windows 7? (pdf)
- What are the key Features of Windows 7? (pdf)
- Will my existing software run on Windows 7? (pdf)
- What about Microsoft Office 2010? (pdf)
- How do I report an issue or discuss a concern? (pdf)
- Will I need training to be able to use Windows 7? (pdf)
- What version of Windows 7 is used at CSU? (pdf)
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