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CSU Travellers

How to get your email

• You can access your CSU email using most computers that are connected to the internet via WebOutlook. This includes access from places such as Public libraries, Internet Cafes and other Universities
  
• WebOutlook is available in the IT Services Quicklinks in my.csu or go here - all you need to do if you are in a Café somewhere in London is to get to the internet, enter my.csu.edu.au into the address line, have your login id and password ready, choose the IT Services quick links on the LHS, click on WebOutlook
  
  • Known issues – It is possible that the latest version of WebOutlook can’t be reached in some instances. This could be for various reasons including the type of browser you are using, if the computer you are using has another browser eg Netscape as opposed to Internet Explorer, try it. If no good, try using Thin Client and running Outlook from within Thin Client.
  • Support – The IT Service Desk can assist you and the IT Training Team also provides training and modules in the use of WebOutlook
  • Tips – Try it out here before you go, be aware that the service may not be available in certain circumstances

How to get a CSU Desktop and/or your P&S drive

• You can get to these applications using ‘CSU Thin Client Computing’ via the Web
  
• You will be able to run the full version of Outlook, access your P&S drive data and other standard CSU programs such as MS Office
  
• The links to this service are available in the IT Services Quicklinks in my.csu or go here - all you need to do if you are in a Café somewhere in London is connect to the internet, enter my.csu.edu.au into the address line, have your login id and password ready, choose the IT Services quick links on the LHS, click on Thin Client Access
  
  • Known issues – It is possible that you will need to install a small ‘plugin’ to the computer you are using to access Thin Client. If the computer you are using does not have this plugin and is ‘locked down’ or doesn’t allow you to install such programs, you will not be able to get to Thin Client.
  • Support – The IT Service Desk can assist you and the IT Training Team also provides training and modules in the use of Thin Client
  • Tips – Try it out here before you go, be aware that the service may not be available in certain circumstances

If you use a CSU laptop

• The same services are available to you as described above, however, you can also use a service called iPass. 
• iPass allows CSU staff with laptops to connect to the internet through a local Internet Service Provider wherever they are in the world.
• For more details on iPass please go here

Warning

For all users of mobile computer devices such as notebooks, PDA's, mobile phones etc, please take extra care when travelling, both domestically and internationally. Not only are these devices valuable, the sensitive information held on these devices is invaluable so please take care.