Ebox
To ensure that our communications with you are conducted in the most secure, reliable and efficient manner we have designed a system where all official communications between you and the University are sent online as messages to your eBox and not by post.
What is the eBox?
Your eBox is your ‘electronic letter box’ to which all online official University communications will be sent. You should not confuse your eBox with email - they are not the same and work in very different ways. In addition to receiving official messages from the University in your eBox, you will also be able to reply to these messages online.
Using the eBox rather than email enables the University to check that each official communication, such as HECS notices and invoices, has been delivered to you and that you have read it. This tracking or checking capacity is necessary to ensure that important official messages to you and your responses to them do not go astray.
What the eBox means to you
All your official communications from the University will be sent to you online via your eBox and not by post. You should check your eBox on a regular basis (at least weekly) so that you do not miss any important official University communications.
Benefits of the eBox
The eBox provides:
-
-a fast and secure way for the University to send official communications to you
- they won’t be lost in the post at an out of date or mid term address
- a facility for you to reply to the official message and be assured that your reply is received and tracked, and there are no postage or phone call costs
- storage and access to official communications. You can access all your official CSU communications from anywhere there is an internet connection
- a way for the University to check that each official communication has been delivered to you and that you have read it. This tracking or checking capacity is necessary to ensure that important official messages sent to you do not go astray.
How to access the eBox
All CSU students have access to a personalised area of the CSU web site called my.csu. This site brings together information that relates to you such as finance balances, class timetables, textbook lists, email information, transcripts and exam results and direct access to online subjects and forums.
The address of my.csu is – http://my.csu.edu.au
Your eBox is located at the top of my.csu
Using your eBox
To read a message in your eBox
- Go to my.csu.edu.au in your web browser The newest messages will appear in your eBox window at the top of my.csu
- Click on the Menu button of the eBox to go into yourInBox
- Click the View button in the action box next to the message you wish to read Once a message has been opened it will move to the Old Items section of your eBox.
To respond to a message in your eBox
When the message is open, click the Reply button, type your response and click Send. All replies will appear in the Sent Items folder.
More instructions for using the eBox are contained within the Help section of the eBox.
Who has access to the eBox
All registered CSU online users have access to the eBox except those enrolled through another institution or organisation. You are automatically registered as an online user on enrolment.
If you are studying by Distance Education and you do not have online access to use your eBox you will not be disadvantaged. You should contact your Student Administration Office immediately to deregister as an online user. All official communications will be sent to you by post.
If you are an internal student you have access to computer laboratories on campus and are unable to deregister as an online user unless you are temporarily absent from your campus on a practicum, clinical placement, illness etc.You should contact your Student Administration Office in this instance.
Further Information
Further information about the eBox is available from the web sites and contacts below:
For further information and answers to Frequently Asked Questions about the eBox
Contacts
Student Administration Offices (for deregistration and reregistration)
Albury
PO Box 1268
Albury, 2640
Ph: 02 60516811
Fax: 02 60516629
Email: alb-ecomms@csu.edu.auBathurst
Private Mailbag 7
Bathurst, 2795
Ph: 02 63384318
Fax: 02 63384176
Email: bat-ecomms@csu.edu.auWagga Wagga
Locked Bag 588
Wagga Wagga, 2678
Ph: 02 69332240
Fax: 02 69332922
Email: wag-ecomms@csu.edu.au