Charles Sturt University
Charles Sturt University

Emergency Management FAQs

What is it?

Charles Sturt University is committed to ensuring the health and safety of all of our workers, students and visitors. As part of our duty of care, we have developed emergency procedures in line with Australian Standards.

CSUs Emergency Management policy provides for the implementation of a framework to cover emergency situations across all our campuses, sites and buildings. One key to the successful response to emergencies is having procedures, training and practiced wardens in place to initiate the response until the arrival of campus Security and/ or the Emergency Services.

These FAQs are intended to provide staff with a brief overview of warden roles, responsibilities and emergency procedures. If you require any further information please email emergency-planning@csu.edu.au

What is the Emergency Control Organisation (ECO)?
The Emergency Control Organisation (ECO) is a person or persons who direct and control the implementation of a facility's emergency response procedures. At Charles Sturt University it consists of a Campus Chief Warden, an individual Building Warden, Floor or Area Wardens, Deputies and other Officers.

The role of the ECO is to organise and supervise the safety of the occupants of the building in the initial stages of an emergency, pending the arrival of the emergency services. Occupants are required to follow their instructions at all times.

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What are the Critical Incident Response Groups (CIRG)?
The EPC has established Critical Incident Response Groups (CIRGs) on each campus. CIRGs formulate and implement localised critical incident management plans, designed to respond to critical incidents that may occur on or off campus.

In the event of a critical incident, Campus CIRGs are able to coordinate and administer a wide range of resources and support for CSU staff, students and visitors.

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What is the building Emergency Plan and where do I find a copy?
An Emergency Plan is the written documentation of the emergency arrangements for a facility. It consists of responsibilities, roles and procedures to respond to an emergency. It includes the names and contact details for wardens and other ECO personnel; specific response procedures and; a copy of the facility's evacuation diagram.

Building Emergency Plans are located on FMCentral. Navigate to your building and see the building information section in the right hand panel, which will have a link to the buildings Emergency Plan.

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Who updates the Emergency Plans?
The Division of Facilities Management update and maintain the emergency plans.  Emergency Plans are required to be updated when any changes are identified either at a trial or unplanned evacuation or by the building warden by emailing emergency-planning@csu.edu.au .

Once finalised, a copy of the updated emergency plan is provided to the wardens and made available on FMCentralattached to their respective buildings for easy reference.

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How do I find out who are the Wardens or First Aid Officers for my Building?
Emergency Wardens and First Aid Officers are identified in a building's Emergency Plan. An Emergency Plan is required for every building. These are available via FMCentral. Double click on a building from a campus map and see the 'building links' section in the right hand panel. If there is not an Emergency Plan listed for your building email emergency-planning@csu.edu.au .

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What training do Emergency Wardens need to complete?
All CSU
staff are required to undertake the 'Fire and Emergency procedures' training module on commencement at the University and a refresher every 2 years. This online module takes approximately 20-30minutes to complete. CSU staff can complete the online training at 'Fire and Emergency Procedures' (ELMO) .

Emergency Wardens, are required to undertake 'Emergency Warden training'. This Warden training is a face to face training session for groups up to about 30 participants and is approximately 1 ½ hours duration. Wardens who require training will be contacted by Emergency Planning to register for an upcoming session. There is no cost to your Organisational unit for this training.

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What authority do Wardens have?
During emergency situations or exercises, ECO personnel shall have absolute authority to issue instructions to evacuate all persons from buildings and/ or areas. Such instructions are to be adhered to at all times by all staff, students and visitors of the University. ECO personnel shall be indemnified against civil liability resulting from practice or emergency evacuation of a building where personnel act in good faith and in the course of their duties.

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How do I volunteer to become an Emergency Warden?
If your area is not covered sufficiently by wardens or the current warden(s) are leaving and you would like to volunteer to become an emergency warden, you should speak with your supervisor and the building warden. If it's agreed that you can fulfil the warden role, please email emergency-planning@csu.edu.au with your name, building number and the area you will cover within your building. You will be registered as a warden and be provided with further advice on training and the updating of the buildings emergency plan.

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Where do I get my warden hat and vest?
Warden hats and vests will be delivered as part of the evacuation and emergency plan development processes for you building. If you do not have the appropriate coloured warden hat and vest, please email emergency-planning@csu.edu.au and include your building number and the area of responsibility in the building.

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How often do trial evacuations need to be held?
For the majority of buildings, an evacuation must be conducted annually. More frequent evacuations may be required if there are changes to your facility or the emergency procedures; if it is a high-risk area or you have had a significant change in personnel.

All staff must evacuate the building on notification of an alarm and/ or follow the instructions of Emergency Wardens or emergency response personnel. Failure to evacuate will be reported and may be treated as a breach of discipline or misconduct.

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What is a Personal Emergency Evacuation Plan (PEEP)?
A PEEP is an individualised emergency plan designed for an occupant who may need assistance during an evacuation, that is, individuals who may not be able to reach an ultimate place of safety unaided or within a satisfactory period of time in the event of any emergency.

If you need assistance evacuating from a building, even temporarily, it is your responsibility to inform and complete a PEEP  with your supervisor and submit it to emergency-planning@csu.edu.au.  The completion of the PEEP will help determine the best escape plan for you in an emergency. 

PEEPs may be required for staff/students with Mobility issues, Sight impairments, Hearing impairments or other similar circumstances.A temporary PEEP may be required for Short term injuries (i.e. broken leg) or other Temporary medical conditions.

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How can I be better prepared for an emergency?

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I suspect that a fire extinguisher has been tampered with. What should I do?
Submit a BEIMS maintenance request to the Division of Facilities Management, for them to inspect the extinguisher. It is an offence to interfere with any safety equipment. If you see someone interfering with fire extinguishers or other safety equipment, contact Campus Security immediately.

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I am a Warden for my building and I am leaving. What should I do?
Notify the Building Warden and email emergency-planning@csu.edu.au so we can make arrangements for a replacement warden to ensure the persons within your nominated area remain covered by a current Emergency Plan.

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Our building has had an unplanned evacuation. Do I need to notify anyone and does this count as our trial evacuation?
If your building had an evacuation, please complete the Evacuation Notification form and forward to Emergency-Planning@csu.edu.au.  This does count as an annual evacuation and will also allow for feedback to address any evacuation or response issues.

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As a Warden, do I have any responsibilities outside of emergency situations?
Yes. You should bring to the attention of the Building Warden any changes within the workplace that may affect the emergency process. This may include the placement of new equipment, work practices, changes in staffing or communicating your absence.

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Our building has had an evacuation. Do I need to notify anyone and does this count as our trial evacuation?
If your building has been evacuated, whether planned or unplanned, the Building Warden or Deputy Building Warden needs to complete the emergency evacuation checklist (last page of the Emergency Plan document) and submit it to emergency-planning@csu.edu.au for university record. Any evacuation counts as a trial evacuation, provided a report has been submitted.

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Reference information

An Emergency plan is required for every building. These are available via FMCentral. Double click on a building from a campus map and see the 'building links' section in the right hand panel. If there is not one listed for your building or it requires updating email emergency-planning@csu.edu.au

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Feedback? Have further questions or like more information?

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