Frequently Asked Questions - Mail
I need to organise a large mailout, who do I need to contact & what do I need to do?
The University each year negotiates with Australia Post for a contract for the supply of postal services. Various rates apply depending on the presorting of mail. It is essential that you contact the Mail Officer on your Campus to assist in achieving the cheapest rates for your mailout & appropriate presorting of mail.
The University Mail System is run on a cost recovery basis, you must supply a Banner Budget sequence - A102 : 244 : 301 with all letters posted through the University Mailroom.
All official letters must be stamped with the Faculty / School / Division name to allow for charging back to the appropriate Budget.
Is Express Post or Registered Mail the way to go?
Express post is the preferred means of mailing documents through the Australia Post system, where tracing a document's progress is required. Express Post mail has a lift off specific number assigned to each article, which is scanned by Australia Post as it passes through each stage of their system & therefore is locatable.
Express Post mail is not guaranteed delivery overnight, delivery timeframe is dependant on the destination.
I need to send out a survey & have it returned to me, how do I do this?
Contact your Campus Mailroom for advice.
Surveys & the like being returned by mail to the University must use Reply Paid envelopes that have been barcoded to the appropriate address & have the receiving Department / School name stamped upon them. Failure to use correctly barcoded reply paid envelopes will result in a significant cost being borne by the instigating Department / School.