Frequently Asked Questions - Payroll
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Payslips / Payment Summaries
- When do I get my Payment Summary? (previously known as a Group Certificate)
- How do I get my Payment Summary?
- Can I obtain a copy of an old Payment Summary?
- What does this mean on my payslip?
- How do I arrange to change the address for the delivery of my pay slip or Payment Summary?
- Why is the gross earnings on my payment summary different to my payslip year to date?
My Salary...
General
- How do I change my banking details?
- How do I notify a change in my deductions?
- Can I deposit my pay into more than one account?
- Is the amount of tax that I am paying correct?
- Can I change the amount of tax that I am paying?
- I didn't get paid!
- I wasn't paid for the correct number of hours worked!
- I wish to 'cash-in' some or part of my long service leave entitlement. How is this payment taxed?
- How do I arrange for salary and/or oncosts that have been incorrectly charged to my school's/department's accounting ledger be fixed?
- Does Charles Sturt University offer salary packaging? How do I arrange for salary packaging to commence?
When do I get my payment summary?
The Australian Taxation Office requires payment summaries to be available by the 14th of July each year. CSU attempts have payments summaries available on the web kiosk by the first week of July each year, and the copies for mail sent out by the 10th of July. An announcement will be made on What's New and News when payment summaries are produced. This a very busy period for payroll, please be patient and continue to monitor web kiosk before emailing or calling.
See also... How do I get my Payment Summary?
If you still have questions, please email payroll@csu.edu.au.
How do I get my payment summary?
For staff who access payslips on the web kiosk, payment summaries can be accessed through web kiosk as follows;-
- Go to the web kiosk: http://www.csu.edu.au/division/humres/online/kiosk/
- Logon to web kiosk using your standard CSU login.
- Click on 'Payroll Details' then 'Payment Summary'.
- Click on the serial number of the relevant summary.
- Take note of the changes to the margins that need to be applied before your payment summary is printed
Historical payment summaries are also available.
Queries should be directed to payroll@csu.edu.au
See also... When do I get my Payment Summary?
Can I obtain a copy of an old payment summary?
Historical payment summaries are available from the Web kiosk. See 'How do I get my payment summary?' for instructions. Copies of payment summaries for non-kiosk users can be requested by emailing payroll@csu.edu.au.
What does this mean on my payslip?
If you are having difficulties understanding your payslip please read the section "Understanding Payslips on the Web Kiosk" on the page, "About Self Service Kiosk". For more information, please submit an online payroll query or email payroll, payroll@csu.edu.au.
How do I arrange to change my address for delivery of my payslip or payment summaries?
Your mailing address can be changed on the Web Kiosk. For instructions please read the section "Changing My Address" on the page, "About Self Service Kiosk".
If you do not have access to the Web Kiosk, please contact the Human Resources Office on your campus to change your postal address or pay slip destination, or e-mail payroll@csu.edu.au and your request will be forwarded to the Human Resources office.
Why are the gross earnings on my payment summary different to my payslip year to date?
Salary sacrifice reduces taxable salary and will therefore reduce the gross payment that is reportable on payment summaries.
If you have salary sacrificed your superannuation or other items, your payment summary will not be the same as your year to date earnings on the payslip listing.
Salary sacrificed items have already received a taxation benefit and therefore should not be claimed as a deduction on your tax return. CSU recommends you seek qualified independent financial advice.
If you require further information please email payroll@csu.edu.au.
How is my annual salary rate converted into a fortnightly gross salary?
Fortnightly gross salary is calculated in accordance with Direction 500.01 (3) of the Public Finance & Audit Act, 1983. The fortnightly amount is calculated by dividing the annual amount by 26.08925
How do I change my banking details?
Your banking details can be changed on the Web Kiosk. For instructions please read the section "Changing Banking Details " on the page, "About Self Service Kiosk".
You cannot use a $0 amount. This will cause a serious error.
If you do not have access to the Web Kiosk, please send an e-mail message requesting a change of details to payroll@csu.edu.au one week before payday. You may elect up to 5 disbursements to bank accounts either as fixed amounts or as a percentage of net pay. In your email please ensure that you include:
- name of financial institution
- branch (BSB) number
- account name
- account number
- amount of disbursement ($ or %)
How do I notify a change in my deductions?
Please send an email message to payroll@csu.edu.au one week before payday requesting the change.
Can I deposit my pay into more than one account?
Yes. You may have up to five (5) disbursements to various bank accounts either as a fixed amount or as a percentage of nett pay. See "How do I change my banking details".
You cannot use a $0 amount. This will cause a serious error.
Is the amount of tax I am paying correct?
You may check the amount of the tax applicable by using the PAYG tax calculator available at the Australian Taxation website.
If the result of the calculation is different to the amount that you are paying please contact the Payroll Office, payroll@csu.edu.au to check their records of your tax details.
If you are a casual employee the calculation may be different because there may be a tax adjustment. This adjustment would have been necessary if the wages paid to you relate to a previous pay period for which you have already had an amount of PAYG tax deducted.
Can I change the amount of tax I am paying?
Yes. If you wish to claim or discontinue claiming the tax-free threshold, commence or cease HECS repayment obligations, or claim or vary your Family Tax benefit, you may do so by completing a Withholding Declaration (NAT 3093-6.2001). Withholding Declarations are available from the Forms section of this site.
I didn't get paid!
If you are a casual employee please contact your supervisor to ensure that your claim for a payment has been authorised and sent to the Human Resources Office.
I wasn't paid for the correct number of hours worked!
Please contact the Human Resources Office on your campus.
I wish to 'cash-in' some or part of my long service leave entitlement. How is this payment taxed?
This payment is deemed to be a lump sum payment and is apportioned over the financial year. It is then taxed at marginal tax rates.
How do I arrange for salary and/or oncosts that have been incorrectly charged to my school's/department's accounting ledger be fixed?
Please send an e-mail to payroll@csu.edu.au detailing the incorrect transactions that appear on your ledger and a manual journal will be prepared to correct the entries.
Does Charles Sturt University offer salary packaging? How do I arrange for salary packaging to commence?
Yes, details regarding salary packaging at CSU can be found on the Salary Packaging section of this Remuneration site.