Feedback - Division of Finance - Charles Sturt University

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Finance Feedback

We would love to hear your thoughts about dealing with the Division of Finance at CSU.

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Thank you for taking the time to submit your feedback. The following brief survey is optional and designed to determine your satisfaction with the services provided by the section you specified above within the Division of Finance. When you are finished, simply press submit at the bottom of this page.

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Please rate in a scale from poor to excellent

Ease of contact	Poor	Fair	Good	Excellent
Response times to job requests	Poor	Fair	Good	Excellent
Correctness of information	Poor	Fair	Good	Excellent
Ability to complete tasks	Poor	Fair	Good	Excellent
Web resources / documentation	Poor	Fair	Good	Excellent
System resources / documentation (Banner etc)	Poor	Fair	Good	Excellent
Training or assistance provided	Poor	Fair	Good	Excellent
Helpfulness of staff	Poor	Fair	Good	Excellent
Competence of staff	Poor	Fair	Good	Excellent
Overall service level	Poor	Fair	Good	Excellent
Service level 12 months ago	Poor	Fair	Good	Excellent

Frequency of Use

How often do you use the services of the Division of Finance? (Per Semester)

None	1-2	3-4	5-7	8-10	10+
None	1-2	3-4	5-7	8-10	10+

Any comments to improve the services offered by the Division of Finance?