Insurance - Claim Procedures and Claim Forms
- Property
- General & Products Liability
- Professional Indemnity/Medical Malpractice/Veterinary Malpractice, Directors & Officers Liability
- Motor Vehicle
- Group Personal Accident (Volunteer workers and visiting lecturers)
- Group Personal Accident (Students)
- Group Personal Accident (Policing Students)
- Corporate Travel Policy
- Workers Compensation
Property
Report theft, loss or damage affecting University property as soon as possible to:
| Campus | Phone |
|---|---|
| Albury | 16888 |
| Bathurst | 84999 |
| Orange | 57522 |
| Thurgoona | 19888 |
| Wagga Wagga | 32288 |
For more Security Contacts go to the Facilities management Security contacts website
- Police: Please note the name of the police officer, date and time of reporting and event number given by police.
- Insurance Officer on [02] 4476 1514 or 0403 337202 [24 hours]
Complete the attached claim form and return to the Insurance Officer. Please note that all thefts, losses or damages arising out of a single event are one single claim. An internal excess of $2000 is applied to all property claims.
General & Products Liability
Upon the happening of any incident likely to give rise to a claim, advice must be forwarded to the Insurance Officer together with originals of all correspondence received from a third party and accompanying accounts. Complete the attached claim form and return to the Insurance Officer.
Under no circumstances must liability be admitted either verbally or in writing.
Professional Indemnity/Medical Malpractice/Veterinary Malpractice, Directors & Officers Liability
Upon the happening of any incident likely to give rise to a claim, advice must be forwarded to the Insurance Officer together with originals of all correspondence received from a third party and accompanying accounts. Complete the attached claim form and return to the Insurance Officer.
Under no circumstances must liability be admitted either verbally or in writing.
Please note that these policies are underwritten on a "claims made" basis. This means that these policies require all claims and any fact, situation or circumstance that may result in a claim, to be notified to the Insurer within the Period of Insurance. The Insured must not have had any prior knowledge of the fact, situation or circumstance before the Period of Insurance. The policy will not provide cover in relation to:
- Events that occurred prior to the retroactive date of the policy;
- Claims made after the expiry of the period of cover even though the event giving rise to the claim may have occurred during the period of cover;
- Claims notified or arising out of facts or circumstances notified (or which ought reasonably to have been notified) under any previous policy or indemnity arrangement;
- Claims made, threatened or intimated against you prior to the commencement of the period of cover;
- Facts or circumstances of which you first became aware prior to the period of cover, and which you knew or ought reasonably to have known had the potential to give rise to a claim under this policy;
- Claims arising out of circumstances noted on the Application or Renewal Form for the current period of cover or on any previous proposal or renewal form.
Motor Vehicle
In the event of an accident the driver is to:
- Stop and exchange name and address of the other party involved and obtain details of their vehicles insurance policy
- Record registration number and make of other vehicle
- Ensure that exact location of the accident is noted, together with times and conditions of road (eg slippery following heavy rain, dry etc)
- Report accident to Police if required to do so by State Motor Traffic Law or By-Law
- Notify the relevant campus Transport Officer as soon as practical after the accident
- Driver to complete a vehicle accident claim form and give to Transport Officer
- Any documentation eg Letters of Demand should be forwarded immediately to the Insurance Officer (link to contact us)
- If necessary you may provide the third party with the University's insurance details which are:
| Insurer for this policy | QBE |
| Policy Number | 24VER0000MVA |
Do not admit liability or make promises of immediate repairs/approvals.
Group Personal Accident (Volunteer workers and visiting lecturers)
Upon the happening of any incident likely to give rise to a claim, advice must be forwarded to the Insurance Officer . Complete the attached claim form and return to the Insurance Officer.
Group Personal Accident (Students)
Claims for this policy are administered through the Student Services Office. Please contact the Student Services Office regarding making a claim.
Group Personal Accident (Policing Students)
Claims for this policy are administered through the School of Policing Studies. Please contact the School regarding making a claim. For details visit the Policing website.
Corporate Travel Policy
Claims for this policy are administered through the Travel Section. Please contact the Travel Section regarding making a claim.
Workers Compensation
Claims for this policy are administered through the Division of Human Resources. Please contact Human Resources regarding making a claim.