Bullying, Harassment and Complaints
The preference of the University is to resolve conflicts and complaints in a timely fashion and as close as possible to the source.
In handling complaints, the application of the principles of procedural fairness and natural justice requires that:
- a person against whom an adverse decision may be made must be informed of any allegations against them in as much detail as possible;
- the person must be given an opportunity to respond to the allegations, and
- decision makers must act fairly and without bias.
| Resolving Conflicts and Complaints |
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| The staff member should raise the matter with the relevant parties, attempting to understand the alternative points of view and fully discussing her or his perspective with the parties. |
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Where the staff member has not been able to satisfactorily resolve a problem with the relevant parties, they may wish to seek assistance. The Division of Human Resources can provide:
Contact Sarah McCormick on 6338 4555 or email smccormick@csu.edu.au |
| If the matter remains unresolved, the staff member may wish to lodge a complaint with the University Ombudsman. |
| QUICKLINKS |
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| Complaints Form |