Serious or life-threatening illness or injury

In the case of an accident that meet this criteria, contact the nearest FAO. If in the opinion of the FAO an ambulance is required and the FAO believes this may distress the casualty the decision to call an ambulance should not be discussed within hearing of the casualty to prevent unnecessary anxiety.

The procedure for obtaining ambulance assistance is:

  • dial 000 (dial 0 first if phoning from within the University). If using a mobile phone and you have any difficulty dialling 000 then dial 112.
    • ask for an ambulance
    • describe the nature of the illness or injury
    • state the number of casualties
    • accurately describe location of the casualty, and place to meet the ambulance
  • arrange for Security or someone not attending to the casualty to meet the ambulance at the prearranged meeting place.

Remember to instruct the person who makes the phone call to return and inform you of the expected arrival time of the ambulance.

Under no circumstances should employees transport seriously injured or ill staff and/or visitors in their own personal vehicles. They are not to be left alone at any time until casualty care has been passed to an ambulance crew.

Upon arrival of an ambulance, responsibility for the casualty is transferred to the attending ambulance officer(s). The decision to transport the casualty in the ambulance rests between the ambulance officer(s) and the casualty.

Where the illness or injury is not serious or life-threatening

Where, due to an injury or illness that does not meet the criteria of serious or life-threatening, and the person is unable to continue their normal duties, they may:

  • rest in the Rest Room or First Aid Room, monitored by medical staff or an Occupational First Aid Officer, until they have recovered.
  • arrange for a family member or friend to collect them.
  • choose to transport themself home or to medical aid by any means other than a University vehicle (eg private vehicle or public transport)
    • if the FAO believes the casualty is not fit to do this, the FAO will advise the casualty to consider an alternative arrangement. If the casualty insists, they cannot be prevented from doing so. The casualty will be advised by the FAO that this will be at the casualty's own risk. The casualty's intention to do so must be noted in writing by the FAO and, if possible, signed by the casualty. In the event that the casualty refuses to sign, the casualty's intentions should be witnessed by another member of staff if possible.
  • be taken home by a member of staff, in a University vehicle, provided that:
    • instructions referring to the use of University vehicles is followed
    • the University Human Resources Section is informed
    • the staff member's supervisor and driver's supervisor have been notified
    • the Head of School or appropriate supervisor will be advised as soon as reasonably possible of the departure from the workplace of the sick or injured person, any person accompanying them, and the means of transport.

A member of staff transporting a sick or injured person home in a University vehicle under the arrangements outlined in the last dot point above will be deemed to be on duty.

Note: In accordance with the RTA road rules the driver of a vehicle is responsible for ensuring that where restraints are available, passengers use them at all times; this being the case when transportation is necessary for an injured person who cannot wear a seat belt an ambulance must be called.