Organisational Development

Development @ CSU

Developing the knowledge and skills for effective performance is critical for the achievement of high quality staff and organisational performance that is aligned with CSU’s strategic direction. The CSU approach to developing the necessary knowledge and skill for job performance aims to ensure that learning is readily transferred into the workplace so as individual and organisational outcomes are maximised. This is achieved by focusing on both formal and informal learning and development activities that directly support the growth of job related knowledge and skills. By promoting and supporting a development strategy that emphasises continual learning and is linked directly to workplace experiences, CSU can continue to build a performance based culture in which individual performance and capability directly supports the achievement of CSU’s key strategic objectives.

Managers, individual employees and the University have a shared responsibility for development. Managers in conjunction with staff, identify, agree and approve individual development plans that will address development needs as part of the Performance Management Scheme. Individual employees identify, plan and undertake developmental activities that contribute to improved or enhanced performance quality at CSU. The University provides access to sufficient, relevant and appropriate development opportunities through a variety of supported and ongoing activities.

The CSU approach to structuring good development incorporates three key elements:

Experience

This describes the development that takes place from real-life and on-the job experiences, tasks and problems solving. Learning activities and strategies that integrate these job experiences, best support the development of capabilities required for effective job performance.

Exposure

This describes the development that occurs as a consequence of the interaction with others. It is the learning that occurs as a result of exposure to feedback and from observing and working with role models.

Education

This refers to the development undertaken off-the-job and includes attendance on courses, programs and workshops. Within CSU there are key areas that provide this development. These provider’s are members of the Professional Development Providers Network. These providers include: Centre for Enhancing Learning and Teaching (CELT); Centre for Research and Graduate Training (CRGT); CSU Training; Divison of Financial Services; Divison of Human Resources; Divsion of Information Technology; Divsion of Library Services; Division of Marketing; Faculty of Education; Office of Planning and Audit; Project Services Centre; and the Faculty of Commerce.