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FAQs for casual and sessional staff

1. Q: Why isn't my Interact subject site visible?
A:
You haven't been added as yet – see Q. 2; or
The site may not yet have been created or published; or
The site may be listed under the ‘More sites' tab.

2. Q: How do I get added to an Interact subject site?
A.
Either by the Subject Coordinator or by being added to the Subject Coordinators Database (See your School admin staff).

3.  Q: What do I do if I encounter a technical difficulty?
A.
Call the DIT Service Desk 84357 or fill out a Service Desk Request

4.  Q: How do I get help with a specific Interact tool?
A:
Click on the icon within each tool – look in the top right hand corner of tool window; or
Click on the ‘Help' button at bottom of left hand menu and find the tool in the alphabetically ordered list.

5. Q: Where do I find information to help me manage my subject site?
A:
. The Subject Coordinator support page