Online Reference:
Consumer Advice
Australian ACCC and Office of Fair Trading websites
| Australian Competition and Consumer Commission (ACCC) | Commonwealth body ensuring compliance with competition, fair trading, and consumer protection laws. |
| Consumer & business directory | one-stop shop, provided by the ACCC, to help find information to resolve consumer or small business problems. |
| Consumer Affairs Victoria | part of the Victorian Department of Justice. |
| NSW Office of Fair Trading | part of the NSW Department of Commerce. |
| NT Consumer Affairs | Part of the Northern Territory Department of Justice. |
| Office of Regulatory Services | Part of the Office of Regulatory Services of the ACT Department of Justice and Community Safety. |
| Queensland Office of Fair Trading | part of the Queensland Department of Justice and Attorney-General. |
| SA Office of Consumer and Business Affairs | a division of the Attorney-General's Department within the South Australian Government's Justice Portfolio. |
| Tasmanian Consumer Affairs and Fair Trading | a division of the Tasmanian Department of Justice |
| WA Consumer and Employment Protection | Department of Consumer and Employment Protection. |
Other Australian government websites
| Food Standards Australia New Zealand: Consumer Advice | what to do if you suspect a problem with food products. |
| MoneySmart | the Australian Securities and Investments Commission is the consumer protection regulator for financial services. |
| Product Recalls Australia - Main page | Australian government website reporting on products, including consumer goods, that have been recalled from sale. |
| TGA - Therapeutic Goods Administration | information, warnings, and advice on drugs and medical goods available in Australia. |
| The Classification Board and Classification Review Board | classification decisions, and information about the classification process, for films, computer games, and publications. |
| Your Privacy Rights | information, from the Office of the Privacy Commissioner, on how personal information is protected by the (Commonwealth) Privacy Act 1988. |
Other Consumer Advice Organisations
| AC Nielson Australia | Market research. |
| CHOICE | listing of reports from Choice magazine, the magazine of the Australian Consumers' Association. Many of these reports are free online. |
| Complaints Line | how to make a complaint in Australia, and to whom. |
| Consumer Medicine Information (CMI) | leaflets for prescription (and many non-prescription) medicines. |
| Newspoll | Australian public opinion polling company. |
| Roy Morgan Research | Morgan opinion polls |
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