Frequently Asked Questions

The Frequently Asked Questions pages explain in detail how to perform common tasks for Library users.

Borrowing and Requesting - Find out all you need to know about borrowing and requesting items
Accessing eBooks - Having difficulties viewing eBooks?
Request a Book or Copy - Request a book or copy from the CSU Collection
Check "My Library Record" in the Catalogue - Use the Library Catalogue to view your Loans, Loan history list, Hold requests, Photo requests and Cash transactions
Renew or Extend Loans - Extend the loan period on a book or item
Find an item in Catalogue - Various different search strategies for finding Library Resources
Borrow from Other Libraries - Make use of Library Collections held outside CSU
Find a Journal or Article - Use a Database to locate a summary or article from a huge range of journals
Using SmartSearch - Conduct one search across multiple databases simultaneously
Referencing Assignments - Correctly cite your references, whatever their orignal format
Find past exam papers - Search for past exam papers
Avoid Library Fines - When you might incur fines for late return of an item
Pay Library Fines - Payment of accrued Library fines to enable you to borrow more items
Finding out if an Article or Journal is Peer Reviewed - Articles published in peer-reviewed or refereed journals have been through a formal approval process.
Using the "eShelf" in the Catalogue - How do I use my eShelf
Print and Photocopy in the Library - Print and photocopy in the library
Access Problems - Having trouble accessing any of our online resources? Check out these useful tips.
Web Document Delivery Service
Using SFX - What is SFX and what does it do?
CSU Interact - Everything you need to know about CSU Interact.

Top of page