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Page last modified:
Tue
30
Sep
2008
Borrowing and Requesting
Loans
- To borrow from the Library all staff, students (including offshore and distance education), reciprocal and community borrowers require a current CSU photo ID card.
- Distance Education students and remote staff located within Australia may request items to be sent to their home address.
- Up to 20 items (staff up to 40 items) may be borrowed at one time.
- Borrowers are responsible for their loans until the items are returned and discharged.
- Some high demand items have a short loan period of 2 days. Delivery and Return postage time is added to these loans for Distance Education students remote from a campus library.
- Reserve items are only available for use within the Library for 2 hours. Copies (up to 10% to comply with copyright) can be made for Distance Education Students.
- Reference items and journal issues are not for loan, but items may be scanned and sent to you electronically if you are a Distance Education student.
| Library Material | CSU Undergraduates & Postgraduates | CSU Higher Degree (Ph.D., Masters, Honours) & Staff |
|---|---|---|
| Books, Puppets, Kits, Games, etc. |
DE students 28 days (includes postage time)/ 2 renewals |
28 days 3 renewals |
| 14 days 2 renewals |
||
| DVDs & Videos | 14 days No renewals |
14 days No renewals |
| Short Loan Collection | 2 days No renewals |
2 days No renewals |
| Reserve | 2 hours No renewals |
2 hours No renewals |
Loan Variations
- Offshore CSU Students can access an extensive range of online services through the Library Home Page. Copies of chapters of books and journal articles may also be requested. These can be emailed to your desktop. Books and audiovisual items are not sent outside Australia due to delivery difficulties.
- Ontario on-campus students have access to the collection in the Ontario Library and to the extensive range of online services available from the Library Home Page. Copies of chapters of books and journal articles held in Australian CSU Libraries may also be requested. These will be emailed to you.
- Placement or practicum loans. Students undertaking placements may:
- Request longer loan periods to match the length of their placements.
- Request a Postal Service.
- Make copy requests to be scanned and sent electronically.
- The relevant CSU School should provide details of the placement to the Library.
- Students should contact their home campus Library to make arrangements.
Returns
- Distance Education students are responsible for the return postage charges and items should be returned in padded bags. Items may also be returned in person at Albury, Bathurst, Dubbo, Orange, Thurgoona or Wagga Wagga libraries.
- Items must be received by the Library on or before the due date. Postage time has already been included in the loan period for all DE students.
- Return your books through the returns chute located near the library entrance or by post.
- Loans may be returned to any CSU library regardless from which campus they were borrowed. This does not apply to the affiliated libraries or CSU libraries located outisde of Australia.
Requests & copies
- Requests can be placed on items either currently on loan or located at another campus. Distance Education students may request items from any campus library except Dubbo or Ontario.
- Place a request via the catalogue, remembering to select your pick-up/delivery location. Distance Education students requiring a postal library service must select Home address.
- Books requested for pickup at another campus library can take up to 5 working days to be delivered. Books requested by Distance Education or remote staff for Home delivery, that are available on the shelf, are normally dispatched within 2 working days.
- Copies of articles in journals held on other campuses can be requested using the "Photocopy" request option that appears in the catalogue. Complete volumes or issues of journals cannot be requested.
- To comply with Copyright laws, no more than 10% or one chapter of a book (whichever is the greater), or one article from a journal issue, may be copied.
- Photocopies will normally be scanned and sent electronically.
- Staff or students with a visual disability may request delivery of documents in alternative formats. Please contact one of the Library Disability Officers to discuss your requirements.
- Staff and students are notified by email or letter when requested books have arrived for pick-up at the nominated library. Books will be posted to Distance Education students and remote staff who selected the Home delivery option.
- Requests are held for a maximum of five (5) working days at the selected campus library. Notify library staff if you cannot collect your request within that time.
- There is no charge for the Requests Service although Distance Education students are responsible for paying return postage for items sent.
- If the book, video, journal article etc. that you require, is not held by a CSU Library, it may be available via interlibrary loan - from a library or commercial document delivery supplier. To request an interlibrary loan you need to fill out the appropriate interlibrary loan form. [charges may apply].
Renewals
- Books and A/V loans (excluding DVD/Videos) can be renewed once (unless overdue or requested by another user).
- Renewals can be made in person, online through the catalogue via My Library Record, or via phone or email.
- Fines of $10.00 and above will prevent renewals.
Overdue items & fines
- Your borrowing privileges will be suspended if you have overdue items or accrued unpaid fines of $10.00 or more.
- A Bill for Replacement (BFR) for a minimum of $85.00 will be sent for items not returned within 60 days or for items returned damaged.
- The Library may instead charge the full replacement cost + $10.00 administrative fee.
- High demand material may be recalled by the Library. Fines accrue at a higher rate for recalled items not returned by the due date notified in the recall letter.
- Fines continue to accrue until overdue items are returned. The maximum fine is $30.00 per item or $100 per recalled item (plus existing fine at time of recall).
| Library Materials | Overdue Fine |
|---|---|
| Books | $0.50 per day per item (max. of $30 per item) |
| Audiovisual (DVDs, videos, CD-Roms, kits, slides, etc.) | $0.50 per day per item (max. of $30 per item) |
| Short loans (2 day loan collection) | $5.00 per day per item |
| Recalled items | $5.00 per day per item (max. of $100 per item) from recall due date |
| Reserve items | $1.00 per hour per item (max. of $10 per day) |
Payment of fines
Library fines can be paid:
- in person at any cashier or in any Library (except at Orange and Dubbo),
- online through my.csu (Credit cards or BPay),
- by post by sending a cheque or money order, accompanied by your library fines notice, to the Library,
- with a credit card by faxing credit card details through to the Library for processing.
Information Sheets are available on these pages:
Reserve Material
There are 2 Reserve Collections:
Hardcopy Reserve
- A collection of high demand items for short-term use in the Library.
- Use the Library Reserve Catalogues to locate material.
- Search for reserve items on the catalogue using the Lecturer's name or Subject Code.
- Reserve items are held near the Library Loans Desk.
- Items may be available for overnight loan. Enquire at the Loans Desk.
Electronic Reserve
- Access EReserve material from the main Library Catalogue.
- Use the Subject Code, Title, or Author's name to find items on eReserve.