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Project Services

The Division of Information Technology provides the following project-related services:

Project Portfolio Management: This discipline has a number of functions, with the over-riding goal being to ensure that the appropriate mix of strategic initiatives are undertaken to deliver the University Strategy. The Portfolio function is also tasked with reporting on the health and performance of projects listed on the Infrastructure Plan (IP:ISI), as well as assessing the impact to the University of undertaking (or not) specific initiatives.

Program Management: Through the role of the program manager, this service is focused on coordinating, directing and overseeing the implementation of a set of related projects and activities in order to deliver outcomes and benefits that support the universities strategic objectives in student experience, course profile and research.

Project Management: Through the role of the project manager, this service is focused on delivering benefits and outcomes through projects to the university that support and enable its strategic objectives in student experience, course profile and research.  Through the application of efficient and effective project management principles and practice this service seeks to deliver project outcomes and benefits on time, on budget, at agreed standards of quality and in a repeatable fashion.

Solution Design: Through the role of the enterprise solution architect, this service is focused on articulating a technical solution design in response to and in support of a projects functional requirements and consistent with current enterprise architectural standards. This technical solution design encompases such considerations as, how the solution will integrate with other applications, security, data processing and storage, new and emerging technology standards and physical technology devices (such as servers, storage and communication), The key deliverable from this service is a technical solution design that is consistent with a projects functional requirements and enterprise architectural standards and utlimatley enables a solution to be implemented that delivers the expected benefits to the university.

Business Analysis: Clearly defined and documented business and functional requirements provide the foundation for ensuring that desired outcomes and benefits of a strategic initiative are realised. The Division of Information Technology provides experienced Business Analysts whose role it is to engage with sponsors and stakeholders to ensure requirements are clearly and accurately captured. The business analyst works with the project team to ensure, in turn, that requirements are interpreted correctly and that the solution will deliver the desired benefits. This description provides more detail as to the role of the Business Analyst within a project.


Design, Development and Integration: A significant number of the projects residing on the Infrastructure Plan (IP:ISI) incorporate a large technical component. The Division provides solution architecture, development, integration and  implementation services involving a wide range of technical experts. The work of these experts, who continually develop and manage CSU’s extensive and complex technology infrastructure, ensures the successful delivery of new technology delivered as part of project activity.