Frequently Asked Questions for Applicants
- How do I know my online application has been received?
- How can I track the progress of my online application?
- I've forgotten my logon ID and PIN; how can I find out what it was?
- Will I be contacted if I need to provide supporting documentation?
- When do I need to send in my documents to support my online application?
- What are the closing dates for applications?
- Where can I find whether my planned course of study is available in an intake?
- What is the difference between a Session, Trimester and Term?
- Can I change my nominated intake if my course isn't available in the one originally selected?
- How will I know the status of my application?
- Who can I contact if I have questions about my applications?
- When do offers start?
- How do I know where my Student Administration Office administrative campus is?
- How much will my course cost?
- How long do I have to make a decision about my offer?
- Can I defer my offer?
- How long is my application current for?
- How do I choose an exam centre?
How do I know my online application has been received?
You will receive an email confirming your submission that includes your name and course admission code as well as the date and time of your submission.
How can I track the progress of my online application?
Return to the Online Admission page as a “Returning User” and click on the application listed in the Processed Applications section on the Application Menu.
I've forgotten my logon ID and PIN; how can I find out what it was?
If you haven’t completed your Online Admission application you will need to start again and create another First Time User Account. Otherwise you may contact the Admissions Office for assistance.
Will I be contacted if I need to provide supporting documentation?
The online course brochure will guide you in the supporting evidence you need to provide with your application to demonstrate your likelihood to succeed in the course. You can also check Online Admission once you have submitted your application for a list of mandatory requirements.
When do I need to send in my documents to support my online application?
The Admissions Office needs to receive these documents within 10 days of you submitting your application.
What are the closing dates for applications?
Closing dates can be found at : http://www.csu.edu.au/division/student-admin/future/closing.htm
Where can I find whether my planned course of study is available in an intake?
Check out the Application Details section of the online course brochure.
What is the difference between a Session, Trimester and Term?
Prior to 2010 the majority of CSU courses were offered in the Autumn (February) and Spring (July) sessions, while some courses were offered 3 times a year in Trimesters (January, May, September).
From 2010 CSU will implement a new calendar. This calendar has 3 sessions – March, July and November. CSU courses offered in Australia will be available in these sessions. Courses offered at CSU northern hemisphere campuses or with our international partners, may also be offered over 3 Terms – January, May, September.
Can I change my nominated intake if my course isn't available in the one originally selected?
Unfortunately no; you will need to create a new application.
How will I know the status of my application?
Application received: If you send us a stamped small business-sized envelope with your application, we will date stamp it and return it to you.
Application not eligible: We will advise you in writing as soon as that determination has been made. Wherever possible we will include some suggestions as to how you can meet the admission requirements.
Eligible: We will send you a letter advising your eligibility (this does not guarantee an offer of admission will be made to you though) and specifying the intake you will be considered for. (This letter is currently under development and is not presently available to applicants.)
Success in gaining a place: Offers are sent out between August and January for the Autumn session; May to July for Spring session. Offers to Trimester courses commence approximately 2 months prior to the start of each Trimester.
Unsuccessful in gaining a place: In some courses there will be insufficient places available for the number of applications received (Commonwealth Funding determines quotas on HECS-HELP courses). If this is the case you will be advised in early February and asked if you want us to hold you application for the next intake. You should provide an updated resume and also verified copies of any additional courses you have studied to be added to your application file. Entry to some courses is very competitive and it is your responsibility to advise the Admissions Office of any education or employment experience you believe may enhance the competitiveness of your application.
Late Application: If you application has arrived after the closing date and consequently could not be considered for admission, we will advise you of this in writing in early February for the Autumn session and late July for the Spring session.
Who can I contact if I have questions about my applications?
Once you have submitted an application for admission, if you have any queries you should contact the Admissions Office at admissions@csu.edu.au or on 02 6933 4334.
When do offers start?
Offers are sent out between August and January for the Autumn session; May to July for Spring session. Offers to Trimester courses commence approximately 2 months prior to the start of each Trimester.
How do I know where my Student Administration Office administrative campus is?
Your offer letter includes the campus at which your course is conducted. Use this as well as the details on your ‘Acceptance Instructions’ page to find the mailing address for your administrative Student Administration Office. Also check out Student Administration contacts.
How much will my course cost?
Course costs will vary from year to year. Current charges are listed on the CSU Schedule of Tuition Fees website.
The Division of Student Services can also provide information about Scholarships and financial assistance.
How long do I have to make a decision about my offer?
You must accept your offer within 3 weeks of the offer being made– the actual date is printed on your offer letter. Failure to do so may result in the offer lapsing and the place being given to another eligible applicant.
If you want to decline the offer, please advise the Admissions Office:
- in writing to Locked Bag 676 Wagga Wagga NSW 2678
- by email to admissions@csu.edu.au
- by fax to (02) 6933 2063
Can I defer my offer?
Yes, applicants can request to have their offer deferred to a future intake. You should complete the deferment of offer form below and return it to your Administrative Campus. Please note that deferments will be subject to the course being available in the future intake requested.
How long is my application current for?
Your application is current for 12 months. After that time if you have not been successful in gaining a place in your preferred course, you will be asked to provide a new application for admission with updated information (including supporting documentation).
How do I choose an exam centre?
Distance education students should choose an exam centre at a location close to you - you are not required to travel to a University campus to sit your examination (unless you live close to campus). A list of exam centres is available online.
If you need assistance to determine an exam centre, you can email examcentre@csu.edu.au
Internal students will have their exam centre set up for them.