International - Distance Education - offer - Division of Student Administration

Accepting your Offer of Admission to CSU

As an International Distance Education Student

Read all information carefully prior to accepting your Offer of Admission and familiarise yourself with the necessary policies, forms and fees .
Accepting your Offer of Admission
Online Course Structures and the Subject Availability List
What happens after you return your Acceptance of Offer?
What do you need to do next?
Paying your Tuition Fees
Deferring an Offer of Admission
Declining an Offer of Admission
Other Important Information

Read all information carefully prior to accepting your Offer of Admission and familiarise yourself with the following policies and forms.

Detailed course descriptions are available at: http://www.csu.edu.au/courses/

Information on Charles Sturt University's teaching and assessment methods are available on our website at: http://www.csu.edu.au/division/internat/courses/teaching_methods.htm

Charles Sturt University's regulations covering admission and enrolment are available on our website at: http://www.csu.edu.au/acad_sec/regulations.htm

Other Charles Sturt University policies are available upon written request.

Required forms and policy:

Student Administration Office Enrolment Information for Distance Education Students [.pdf] This information has been produced primarily for students studying in Australian, however it does contain information that will be relevant to you.
Student Identification Card Form
2010 Schedule of Additional University Fees and Charges
Research Higher Degree students are required to access and read the probation conditions for their course available at : www.csu.edu.au/research/higher_degrees/candidature
Charles Sturt University Terms and Conditions including Refund Policy.

Accepting your Offer

Check your enrolment subjects
Check for any Residential Schools
Complete the Student ID Card form
Sign and date the Acceptance page of your offer
Return your acceptance to your Student Administration Office
- Check the subjects listed in the Enrolment Subjects section of the Offer of Admission letter. The usual part-time distance enrolment is two subjects per session. If the subjects listed are incomplete (ie there are less than 2 subjects for each session), if you can only study one subject at a time or are receiving credit for previous study, amend the subjects listed as necessary after consulting your online course structure.
- Check for Residential School requirements by consulting your online course structure
- Complete the Student ID Card form and attach your passport-sized photograph (please write your name and student number on the back of the photo before attaching it to the form).
- To accept your Offer of Admission you should sign and date the Acceptance of Offer and return by the due date shown on your Offer of Admission.
- If you are interested in transition subjects to help you prepare for study at CSU, complete the Application for Study Link form. Study Link subject information is available online at http://www.csu.edu.au/student/studylink/index.htm. If you are liable for Study Link subject fees you need to include payment with the form.
- Return all of your completed forms to your Administrative Campus ( printed on the first page of your Letter of Offer) making sure you include the following:

Send acceptances for Albury, Goulburn or Manly Campus courses to:	Albury Student Administration Office
Send acceptances for Bathurst, Dubbo or Canberra Campus courses to:	Bathurst Student Administration Office
Send acceptances for Orange Campus courses to:>	Orange Student Administration Office
Send acceptances for Wagga Wagga Campus courses to:	Wagga Wagga Student Administration Office
Fax and Email contact details are available from: http://www.csu.edu.au/division/student-admin/contact/

All forms must reach the University by the date specified on the acceptance section of the offer letter, or the offer may lapse.

Online Course Structures and the Subject Availability List

Before adding subjects to your enrolment form you should check your course structure at www.csu.edu.au/handbook/handbook10 (then follow the selection options to locate your course) where you will find the course requirements and a recommended enrolment pattern. Once you know which subjects you want to add to your enrolment form, you need to check whether they are available in the session you want to study them by searching the online Subject Availability List at www.my.csu.edu.au (select the Quick Link Subject Info then Subject Availability) as some subjects are offered once a year while others are offered more frequently.

The Subject Availability List allows you to search for subjects by subject code prefix, year, session or mode of study. To search for a particular subject, select the subject code prefix (eg ACC) from the drop down menu then add the number which completes the subject code (eg 100 to search for ACC100). On the next line you can select the year, term ID (30, 60 and 90) and mode (usually distance). You should leave the campus as the default option. Once you have entered your search criteria, select Get Subject Availability and you will receive a list of all subjects which meet your criteria. You can then select the subject code hyperlink to look at a description of the subject and the Campus Timetable Link for residential school dates (if applicable) before adding the subject to your enrolment form.

What happens after you return your Acceptance of Offer?

You will receive a welcome message in your eBox (accessed from the top of your personalised area of www.my.csu.edu.au) with links to other areas of the CSU website. The University now assumes that you will have ongoing access to an internet connected computer capable of communicating with CSU online systems. You will receive official communications, such as invoices, examination notices, results notices, re-enrolment information etc via your eBox.

Your Student ID card and distance education study materials will be sent before the start of session.

Session dates are:
Session Code	Session Name		Session Dates	Census (Withdrawal) Date
201030		Session 1 2010	1 March – 18 June 2010	26 March 2010
201060		Session 2 2010	12 July – 29 October 2010	6 August 2010
201090		Session 3 2010	15 November – 11 February 2011	3 December 2010

What do you need to do next?

You need to check your enrolment online at www.my.csu.edu.au (select the Quick Link Personal Info then Transcript to your acceptance has been received and your subject enrolment has been correctly added for the year. You willneed to enrol online for future sessions and Studnet Administraion will send you an eBox message each October asking you to enrol for following year.

If you experience problems once you are enrolled you should contact your Student Liaison Officer who may be able to advise you of options you had not considered. If you find you cannot study in one or more subjects you have enrolled in, you will need to do either of the following depending on whether your request is before or after the session census date:

Before the session census date (refer to the table above) - Delete your enrolment online and confirm by checking your transcript. If you delete all of your enrolment for a particular session, you will also need to apply online for an approved leave of absence at via the Online Administration Office . Some restrictions may apply to leave of absence requests in your first session of study - please refer to your Student Liaison Officer.
After the session census date (refer to table above) - Complete an Application for Withdrawal Census date available at http://www.csu.edu.au/forms/current.htm and send with supporting documentation to your Student Liaison Officer. Grades will be recorded for the subjects and you will still have to pay the subject fees.

Should you wish to withdraw your enrolment once your first session tuition fee has been paid, a cancellation fee will apply. Please refer to the Charles Sturt University Refund Policy for International Students. You must advise CSU in writing of your intention to withdraw.

Paying your Tuition Fees

Payment of your fees is due before the start of each session and once you are enrolled you may pay your tuition fees at any time. You can check the fees payable by referring to http://www.csu.edu.au/division/finserv/fees/future/internat_offshore.html and approved payment methods by referring to http://www.csu.edu.au/division/finserv/paym/payment.htm.

If payment has not been received before the start of session you will be sent an Financial Statement from the Division of Financial Services via EBox.

Deferring an Offer of Admission

Applicants can request to have their offer deferred to a future intake. You should complete the deferment of offer form below and return it to your Administrative Campus. Please note that deferments will be subject to the course being available in the future intake requested.

Deferment of offer form [.pdf]

Declining an Offer of Admission

If you wish to decline this offer, please advise the CSU Admissions Office by email to admissions@csu.edu.au or by letter to Locked Bag 676 Wagga Wagga NSW 2678.

Other Important Information

Logging into the CSU Website

This information provides you with details of how you can ‘Get Online’ with CSU whether you are currently considering a University offer or you have already accepted a place and are ready to get started.

To access the many CSU services you will need a Login ID and Password. These have already been created for you. To obtain them you need to access a computer that is connected to the internet with a web browser such as Internet Explorer or Safari and your email account such as Hotmail, Gmail or Yahoo.

To obtain your ID and Password simply go to our website www.my.csu.edu.au and click on the link “Activate my Login”

You will then be taken through a simple process that allows us to identify who you are by asking you to provide your First (or Given) Name and Last (or family) Name, your Date of Birth together with any 2 of the following, Student Number, Postcode, Country of Birth, Phone Number.

Once identified, you will follow a process that verifies your email address, followed by a Question and Answer that will be used if you forget your password in the future.

Finally, you will be asked to agree to the University’s Code of conduct after which you will receive your ID and Password.

To ensure proper security your password has been set to expire within 12 hours so you should immediately login to my.csu.edu.au and change your password which will then be valid for 60 days.
If you have any difficulties in using the system or you are not able to be correctly identified simply contact our IT service desk on +61 2 6338 4357 who will be able to assist you in completing the process. Remember that our IT Service Desk may not be operating in the same time zone as you, so you may need to submit an online request at www.csu.edu.au/division/dit/f_sdesk.html

Textbooks

By using your login ID and password, you can view the textbook list online by accessing the my.csu site and search on Textbooks. Purchase of textbooks will be your responsibility. You may source the texts locally or you may email the Bathurst Co-op Bookshop in Australia directly to request your textbook order form(s). Email: mitch@coop-bookshop.com.au . Please note special arrangements are in place for some programs and if your program has any special arrangement it will be detailed in your Letter of Offer.

Complaints and Appeals

If at any time you are not satisfied with the service provided to you or the decisions that have been made by Charles Sturt University you may submit a complaint to the University Ombudsman.