Information for New Students
Student Administration looks after all your course administration needs throughout your study with CSU. As soon as you accept your offer you become a 'current student'. Please use the information on these pages as your guide to your enrolment administration with CSU.
Student Administration has developed a wide range of online services to provide you with flexible, convenient and timely access to both view and update your records and to access information relating to your enrolment
Distance Education Study
- Accept your offer at http://www.csu.edu.au/apply/your-offer (or advise us if you want to defer or decline your offer)
- Download and submit your CSU Card form
- Check your enrolment
- Check your Personal Details
- Check your e-Box
On Campus Study
- Accept your offer at http://www.csu.edu.au/apply/your-offer (or advise us if you want to defer or decline your offer)
- Download and submit your CSU Card form
- Check out your accommodation options
- Do you need a Travel Concession card? Visit the NSW Government-Transport site for the Student Identification Card Application Forms and download a standard application form to be used when the educational institution issues the concession card (CSU will issue the card sticker to you during Orientation Week)
- Check your enrolment
- Check your Personal Details
- Check your e-Box
Commonwealth Support for your studies
If you haven't completed your Commonwealth Assistance Form during your online acceptance of your offer, read the HECS-HELP or FEE-Help booklet (depending on the type of offer you have received as indicated on your offer letter) prior to submitting your form. These booklets will explain eligibility for Commonwealth Support and the options available to you and you should read these booklets even if you intend to pay your subject fees upfront or your employer is paying your fees.
If you did not submit a Commonwealth Support form as part of accepting online you can go to Student Admin online and complete one now. If you would prefer to submit a paper form then please contact Student Central on 1800 275 278.
CSU Card
The CSU Student Card application form is here. Download the Student CSU Card application form and attach your passport-sized photo before returning the form to Student Central for your CSU Card to be issued.
Your subject enrolment
You may have already been automatically enrolled in subjects for your first session of study. You need to check that enrolment to ensure it is correct and make any changes as necessary. If there is no enrolment displayed you need to nominate your subjects before the start of session.
You can check your course structure in the Handbook: http://www.csu.edu.au/handbook. The course structure will show the subject enrolment pattern and guide any amendments to your enrolment.
Go to Student Admin Online (View or Vary your Enrolment)and check your subjects, subject availability and residential school requirements.
Distant Education Study:
The usual part-time distance enrolment is two subjects per session. If there are less than 2 subjects listed in each session or if you can only study one subject at a time or are receiving credit for previous study, amend the subjects listed as necessary after referring to your course structure in the CSU Handbook.
Residential Schools - Some distance education courses may include subjects with a Residential School component. This will be noted in your offer letter, but you can also check here. Attendance at Residential Schools may be compulsory, so check your course and subject requirements carefully.
On-Campus Study:
Subject enrolment for full-time on-campus students is finalised during Orientation Week. You can see if a standard subject enrolment pattern has been loaded for your course by going to http://www.csu.edu.au/division/student-admin/current/online.htm. Don't worry if it is blank as you will receive further information during Orientation Week.
Your contact details - including emergency contact information.
It is important that Student Administration have your current contact details - address, phone and emergency contact information. Go to http://www.csu.edu.au/division/student-admin/current/online and check your name, address and phone details are accurate and current. You also need to add your Emergency Contact details for use in an emergency situation. You should regularly review the information held and update it as soon as there is any change.
Your e-Box & my.csu
Your eBox is your "electronic letter box" to which official CSU communications such as Commonwealth Assistance Notices (HECS Statements) and invoices are sent. It is not email. Access your e-box from here.