A transcript is a statement of your full academic record with Charles Sturt University and will include all programs and subjects studied.
Students with an outstanding debt owing to the University will not be provided with a transcript until that debt is paid.
You can check your outstanding debt in Financial Balances under the My Details tab.
Overdue amounts can be paid through Online Payments.
If you have a financial hold when ordering a transcript, administration will contact you and advise that they cannot produce the transcript, so check and clear your debt before you order.
For approximately two weeks at the end of each session, while results are being finalised prior to grade release, students will see a message indicating that results for the session are not yet available. If grade release is imminent students should wait until after grade release date before ordering a transcript as we are unable to provide results to you any earlier than the advertised dates. These dates can be found in the Academic Calendar - search 'results'.
Students should be able to see any holds currently applied to your record in your online transcript.
If you have just completed your studies, are now eligible to graduate and want the ‘Graduated student’ status to be shown on your transcript, it is important you wait for the approval process to complete and your status to be updated in our student system BEFORE ordering your transcript.
Your status will show in your online transcript.
Transcripts are not assessed for the student status or special requirements – just provided on request – so it is important you wait for the approval process to complete if the status is the key for requesting an official transcript prior to your graduation ceremony.
So make sure your email address in Online Administration is current, as this is how we will contact you when your transcript is ready!
From 1 June 2018, a certified digital copy of your transcript will be provided to you via My eQuals. Once the digital qualification has been produced and an account created for you, you will receive an email from us advising you to log in and see your document. The digital transcript is available to you for life and accessible from anywhere!
See Ask@CSU for other FAQs on digital documents.
If you specifically require a hard copy, please email email@example.com to request one.
If you have ordered, but haven’t received the notification email within 5 days please email firstname.lastname@example.org
Note: CSU alumni have access to the student portal and all current student functions up to 18 months post-graduation, so check you have access before going to the Alumni site.
These are some brief instructions on how to order an official transcript using the Secure Student Payments facility.
Note: If you are a UCWE student please visit AskCSU for instructions on how to order your transcript.
Past students can order a replacement copy of their academic records – transcript, AHEGS (if after 2011) and/or testamur.
The Australian Higher Education Graduation Statement is issued upon graduation for graduating students after 2011 (as a replacement for the academic transcript). The AHEGS provides descriptions of the nature, level, context and status of the studies that were pursued and completed by graduates, as well as information about the education system to which the qualification belongs.