Learning Skills
Individual Consultations
Enrolled CSU students can make an appointment with a Learning Skills Adviser to discuss ways of improving your approaches to university learning. These consultations are free and can be in person or online.
Please note that consultations are teaching and learning sessions. Learning Skills Advisers can assist you to develop your skills in structuring assignments correctly and to develop your own study and editing skills, but do not offer a proof-reading or editing service or advice on content.
How to make an appointment
All individual consultations with a Learning Skills Adviser must be made through Student Services Support Central on 1300 734 654.
When speaking to Support Central, you should indicate:
- If you will be attending in person and if so on which campus; or
- If you require an online appointment.
Online appointments
If utilising an online appointment, Support Central will make an appointment for a Learning Skills Adviser to respond to your query. You will be sent a confirmation email indicating the email address of your adviser. You will need to forward the Learning Skills Adviser a draft of your work beforehand with the assessment question and a note of your specific questions or concerns. If your query is related to general study skills you should outline this in the email prior to the appointment. At the end of the appointment time, the Learning Skills Adviser will email a response to your query, usually providing some feedback, advice and/or direction to further resources. Your emailed query must reach the Learning Skills Adviser well before the appointed time in order for a timely response to be received.
General guidelines for individual consultations
Before making an appointment for an individual consultation, use the Learning Skills Forum or our online Self-help Resources to find the guidance you may be looking for in relation to management of study, preparing for exams, referencing, locating appropriate learning resources, and so on.
- Appointments may be up to 50 minutes in duration.
- Consult a Learning Skills adviser as soon as you recognise there's a need for guidance. If your individual consultation is in relation to a draft assignment, make an appointment at least one week before submission date. This will allow you further revision time prior to submitting your work for final assessment.
- If you are unable to attend your face-to-face appointment, please let us know at least 24 hours prior to the appointment time. Failure to attend a scheduled appointment may limit your chances of making a further appointment.
- Individual appointments are subject to staff availability and student demand. Learning Skills reserves the right to limit the number of individual appointments you may make per semester.
What to provide
- A brief summary of your learning concerns, along with any material relevant to your enquiry; for example, a copy of your assignment question, the marking criteria, previous assignments, a learning journal, a timetable or planners.
- If your contact is in regard to an assignment - for instance, an essay or a report - then it's important that you have proofread your own draft before attaching.
Please check Learning Skills policies for further details on individual consultations.