Administration Regulations
16. Appeal Against Application of a Penalty/Charge
16.1 A student may appeal against the application of a charge/penalty on the grounds that an error of policy application has occurred or in appeal for consideration of excessive application of fines and charges.
16.2 Appeals must be made in writing, addressed to: Residential Appeals Committee and submitted to Division of Student Services, Locked Bag 588, WAGGA WAGGA NSW 2678 or emailed to (ask@csu.edu.au ) or faxed to (02) 6933 2199 no later than 14 days after receiving notification of the charge.
16.3 Appeals must fully establish and substantiate the basis for their appeal. The Appeals Committee may elect not to hear any appeal where the application fails to sufficiently substantiate the basis for the appeal.
16.4 A Residential Appeals Committee consisting of the Director, Student Residences and Business or nominee, Manager(s), Residential Operations or nominee(s), the Director, Learning Access and Support or nominee; the Coordinator, Residential Administration and Projects, will consider appeals.
16.5 The receipt of the letter of appeal will be acknowledged.
16.6 Once an appeal meeting is held, the Appeals Committee will advise the applicant of the outcome within six (6) working days.
16.7 The Appeals Committee may vary the fine or charge and take any other action that they deem appropriate within the Residential Regulations.
16.8 The Appeals Committee may levy a charge within the limits of the Residential Regulations where appeals are considered to be vexatious or where students make claims based on false information. Students must ensure that their appeals are based on fact.
16.9 The Appeals Committee will meet as required.