Administration Regulations
13. Return of Fees and Payments - for Place/Room Cancellation
13.1 Halls of Residences Fees are based on a full period of occupancy. Student occupancy starts from Friday, 25 February 2011 (or date of room occupancy if offer is made after this date) and concludes 9:00am Saturday, 29 October 2011 for Package One and Two, and concludes on 23 February 2012 for Package Three.
13.2 All residents that cancel or forfeit their place in the Halls of Residence prior to 29 October 2011 for Package One and Two, and prior to 23 February 2012 for Package Three will be subject to cancellation fees.
13.3 All residents that cancel or forfeit their place in the Halls of Residence must notify CSU in writing AND complete a Room Cancellation Form.
13.4 If cancellation or forfeiture of the place in the Halls of Residence is received by CSU prior to Orientation Week, by 12pm (noon) Wednesday, 16 February 2011, then:
13.4.1 Where a new student applicant is not allocated a room and is placed on the waitlist, and the new student cancels the application, part of the Application Fee will be refunded (see Section 6), along with 100% of any of the following; Services Fee, IT Levy, Washing Machine Levy and the Orientation Tariff, which has been paid.
13.4.2 Where a new student applicant is allocated a room and cancels the application, the University will refund the Services Fee and Orientation Tariff only.
13.4.3 Where a continuing student cancels their application, only the Services Fee will be refunded.
13.5 If cancellation or forfeiture of the place in the Halls of Residence is received by CSU between 12pm (noon) Wednesday, 16 February 2011 and 12pm (noon) on Friday, 25 February 2011, then:
13.5.1 Where a new student cancels, no notice is required and all fees are non-refundable
13.5.2 Where a continuing student cancels, no notice is required. Students will be charged a Room Cancellation Fee (as per Section 6). All other fees are non-refundable.
13.6 If cancellation or forfeiture of the place in the Halls of Residence is received by CSU after 12pm (noon) on Friday, 25 February 2011 (Friday of Orientation) and before 29 October 2011 for Package One and Two, and prior to 23 February 2012 for Package Three, then:
13.6.1 Where any student cancels their place in the Halls of Residence, fourteen (14) days notice must be provided during the period of the student???s paid package option and the Room Cancellation Fee (see Section 6) will be charged.
13.6.2 Notice must be received by CSU fourteen (14) days in advance of the day of departure or the student will also be charged their regular daily rate for each day short of fourteen (14) that notice is provided. The fourteen (14) days notice must be within the period of the students paid package option or the balance of days will be charged.
13.6.3 The Room Cancellation Fee is charged to any student who vacates their room prior to the end of Session 2 (i.e. 28 October 2011). This fee is calculated as being equivalent to fourteen (14) days Self-Catered Cottage casual weekly rate.13.6.4 Package Three students who cancel prior to the end of Session Three will have the rate for their entire occupancy (Sessions 1,2,and 3) recalculated and charged pro-rata at the Session 2 rate. The Room Cancellation Fee will also be levied.
13.6.5 Residential fees paid in advance will be refunded, less any discount previously applied.
13.6.6 Please read in conjunction with Section 6 with regard to any initial application charges that may or may not be refunded.
13.7 The following exceptions will apply:
13.7.1 Students who withdraw or defer enrolment, change study mode to distance education or who are transferring campuses within CSU courses, will be charged the equivalent of one week Self-Catered Cottage casual weekly rate, as outlined in Section 5.4. Supporting documentation must be supplied.
13.7.2 Students who are studying at CSU on an international exchange program will be exempt from any penalty charge upon completion of their exchange period providing they have been in the Halls of Residences for one full session. Supporting documentation must be supplied.
13.7.3 Students who are travelling abroad on student exchange or study abroad will be exempt from any penalty charge upon leaving to start their exchange program providing they have been in the Halls of Residences for one full session. Supporting documentation must be supplied.
13.7.4 Students who are excluded from the University may be exempt from any cancellation charges. Supporting documentation must be supplied.
13.7.5 Students who are transferring between CSU campuses and will continue to reside in the Halls of Residences must complete a Room Change Form. A Room Change Fee will apply but no further penalties will apply.
