Your CSU Password
Your CSU username and password are issued to you on enrolment. You will need to enter your user ID and password to access any CSU online services or use a workstation in the computer laboratories on campus. You will be prompted to enter your personal access details every time the system requires you to authenticate your identity. This is to confirm that you are an authorised user of information technology facilities at CSU.
Your username or login is public knowledge and will remain the same for the duration of your studies at CSU. You cannot change it. Your username is made up of your first initial, plus the first five letters from your family name, plus two digits to ensure that the username is unique. For example, Mary Thompson's username could be something like: mthomp02
Remember that passwords are case-sensitive; password protection recognises the difference between capitals (upper case) and lower case letters. For example, if your password is Icy?Cola, then the login procedure will not accept ICY?COLA or icy?cola.
Changing your Password
It is important to safeguard your password so changing it regularly is the key to minimising the risk of someone misusing your account. Therefore iIt is mandatory to alter your password at least once every 60 days, and you will receive email reminders to prompt you to change it:
- 40 days after a previous change; and
- 50 days after a previous change.
The password changing facility is available through the my.csu desktop, from the sidebar on the left of the desktop window.
New students: user login details
DIT has introduced a new procedure that now replaces the traditional Login Letters that have, in the past, been sent to new students and staff. This change moves CSU further to a fully online environment enabling people to quickly obtain access to CSU IT services and, at the same time, help save the environment.
Students new to CSU can now obtain their login ID and Password simply by going to http://my.csu.edu.au and selecting the Activate My Login link.
To commence an initial authentication process, all new users must provide their name, date of birth (DOB), and three of the following:
- UAC/VTAC number;
- Student number;
- Country of birth; or
- Phone number.
All new students will need to supply an external email address such as Hotmail, Yahoo mail etc. which will be authenticated before they can proceed with the initial login process.
All users must also provide a personal question and answer and agree to the University Code of Conduct.
Current students who have forgotten their passwords can use the 'Forgotten password' link available on the initial http://my.csu.edu.au login page, shown below:
You will be able to receive your password online immediately by adding and answering three questions, without having to contact the IT Service Desk.