| A.12.1 |
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| A.12.1.1 |
A student may appeal against the application of a charge/penalty on the grounds that an error of policy application has occurred or in appeal for consideration of excessive application of fines and charges. |
| A.12.1.2 |
Appeals must be made in writing, addressed to the Residential Appeals Committee and submitted to Support Central, Panorama Ave, Bathurst, NSW 2795 (accommodation@csu.edu.au or fax (02) 6338 4304) no later than 14 days after receiving notification of the charge. |
| A.12.1.3 |
Appeals must fully establish and substantiate the basis for their appeal. The Appeals Committee may elect not to hear any appeal where the application fails to substantiate sufficently the basis for the appeal. |
| A.12.1.4 |
A Committee consisting of the Director, Student Residences and Business or nominee, the Manager, Residential Operations or nominee, the Manager, Administration, Contact and Services or nominee and the Manager, Student Access or nominee will consider appeals. |
| A.12.1.5 |
The receipt of the students letter of appeal will be acknowledged. |
| A.12.1.6 |
Once an appeal meeting is held, the Appeals Committee will advise the applicant of the outcome within six (6) working days. |
| A.12.1.7 |
The Appeals Committee may vary the fine or charge and take any other action that they deem appropriate within the Residential Regulations. |
| A.12.1.8 |
The Appeals Committee may levy a charge within the limits of the Residential Regulations where appeals are considered to be vexatious or where students make claims based on false information. Students must ensure that their appeals are based on fact. |
| A.12.1.9 |
The Appeals Committee will meet as required. |
