Enquiries & Forms

Room Cancellation Process

STEP 1 - CHECK THE CHARGES
When cancelling your room or offer of place, a cancellation fee may apply. Section A.8 of the Administration Regulations (updated May 2009) outline the charges and deadlines for cancelling your room. Please contact Support Central with any questions.

STEP 2 - PROVIDE NOTICE
It is a requirement for students who wish to cancel their room to provide notice either in WRITING to Support Central or by attending Support Central IN PERSON a minimum of 14 days prior to vacating the room. If 14 days notice is not given, you will be charged your daily rental rate for each day short of 14 that notice was given. Please note: you will continue to be charged your normal rates while you are living in the room, in addition to any cancellation charges above.

STEP 3 - TURN IN SIGNED CANCELLATION FORM
On the day that you vacate your room, a ROOM CANCELLATION FORM must be completed and submitted with your room key to a Residential Adviser (RA). If an RA is unavailable, check with Support Central for instructions. If you vacate your room but do not turn in a signed Room Cancellation Form, you will be charged as if you are still living in the room.

STEP 4 - PAY ANY OUTSTANDING CHARGES
Once you have vacated your room and turned in your Room Cancellation Form, we will put the required charges onto your student account. Please check your student account and pay any outstanding charges accordingly.

 

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