Graduate Certificate in Management (Professional Practice)
Subject 1
MGT561 Management Skills & Concepts
The work managers must do and the skills they need are changing rapidly. In this Stream course participants examine the changing roles of managers, the reasons for these changes and the new skill sets which managers need for success. Participants are challenged to look critically at what they currently do as managers, and to develop strategies to identify and meet their ongoing development needs.
Module 1.1 Managers in a Changing World
Module 1.2 Managers: Roles and Tasks
Module 1.3 Managers as Problem Solvers
Module 1.4 Management Skills: Personal
Module 1.5 Management Skills: Group
Module 1.6 Management Skills: Organisational
Subject 2
MGT562 Managing Operations & Change
Today's manager must have a focus on the future and on customer needs. This Stream helps managers to identify new directions and improvements for their work units, and initiate and manage the changes needed for continuing success and survival. Topics include identifying strategic directions for the work unit, developing shared goals, improving customer focus and responsiveness to change, and continuous improvement in a learning organisation context.
Module 2.1 Managing Change and Innovation
Module 2.2 Managing a Change Focussed Culture
Module 2.3 Managing and Improving Customer Service
Module 2.4 Managing and Improving Productivity
Module 2.5 Managing in a Work Environment
Module 2.6 Managing Strategically
Subject 3
MGT563 Managing People
People are the key to successful organisations. This Stream develops participants' skills in managing effective working relationships with others, including their team, to achieve optimum performance from their work unit. Other topics include developing selection, development, reward and employment relations practices which are aligned with the desired organisational culture and direction, and managing the ethical issues which today's managers face.
Module 3.1 Managing Ethically
Module 3.2 Managing Staffing
Module 3.3 Managing Employment Relations
Module 3.4 Managing and Developing Teams
Module 3.5 Managing Effective Working Relationships
Module 3.6 Managing for Performance
Subject 4
MGT564 Managing Financial Information
Managing an organisation's information resources is an increasingly important managerial skill. This Stream helps managers to seek out and interpret the financial and other data they need to help them to effectively manage projects and their work unit. Topics include strategies for managing the organisation's knowledge resources, project management, managing investments and finance, tracking financial position and performance, and managing budgets and costs.
Module 4.1 Managing Knowledge
Module 4.2 Managing Projects
Module 4.3 Managing Investment and Financing
Module 4.4 Managing Financial Position and Performance
Module 4.5 Managing Budgets
Module 4.6 Managing Costs
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