Postage, shipping & inspection copy policy
All orders are sent through Australia Post unless otherwise requested. A flat rate is charged according to the number of books ordered - see table below. All overseas items are sent Air mail unless otherwise requested. Registered post - available only for Australian deliveries - will incur an additional fee of $2.50. If you wish to receive books by express or courier service please contact the Centre - charges according to weight will apply.
If you wish to order more than three items, please contact the Centre for postage charge.
Postage rates
($AUD)
|
|||
| Number of items | 1 |
2 |
3 |
| Australia | $7.00 |
$8.50 |
$10.00 |
| New Zealand | $12.00 |
$20.00 |
$28.00 |
| Asia/Pacific/North America | $16.00 |
$28.00 |
$38.00 |
| Rest of the world | $20.00 |
$36.00 |
$50.00 |
Further information on Australia Post services can be found by visiting their website at http://www.auspost.com.au/
Sales & Returns
All sales through the Centre for Information Studies are firm sales only. Returns will not be accepted on overstocked items or old editions.
Returns will be accepted on items that are misbound, incorrectly supplied or damaged and are returned to the Centre within 60 days of purchase. A replacement copy will be sent or a full refund, including postage costs, will be issued by Charles Sturt University Division of Financial Services. If only one item from a multi-item order is returned, the standard postage charge for one item will be refunded, not the full postage amount for the order.
As the Centre for Information Studies ensures that all items are in good condition when they are sent, the Centre reserves the right to refuse the return of damaged items if the return is not made within 30 days of receipt.
For Australian customers, the item should be returned, with the invoice or receipt (if possible), to:
Centre for Information Studies
Charles Sturt University
Reply Paid 63105
Wagga Wagga NSW 2678
For International customers, the cost of return shipping (according
to our standard postage charges) will be included in the refund. The
item should be returned, with the invoice or receipt (if possible),
to:
Charles Sturt University
Locked Bag 660
Wagga Wagga NSW 2678 Australia
Inspection (Desk) Copy Policy
Titles published by the Centre for Information Studies are available for inspection by lecturers for consideration as a course textbook. They are however, sent out at the Centre's discretion. Please read the following terms below before requesting an inspection copy.- An inspection copy of a title will only be sent to a lecturer who works within a college or university and who wishes to consider the title as a set text for students.
- A title will be sent out for a maximum period of 2 months whereby the title may then be either:
- Purchased - an invoice will be sent;
- Returned to the Centre in perfect condition at the expense of the lecturer;
- Retained free of charge if the title has been recommended as a set text and added to reading lists for future courses (a copy of the University textbook book lists must be provided).
- Should the title not be returned within the 2 month period and no further contact is made, an invoice will automatically be generated and sent to the lecturer.