Section
4
Frequently Asked Questions
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| How
do I view a message? |
You
may view/read a message by clicking on either the Sender, Subject or
Date area of the message. The message will appear in the lower part
of the page.
For
further information on how to view a Message, refer to Section
2.
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How
do I reply to a message?
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You may
reply to a message which has been posted to the forum by clicking the
"Reply" button on the bottom right of the view message screen.
You
may have to scroll through the message to view the "Reply"
button.
For
further information on how to reply to a message, refer to Section
2.
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| How
do I post a message to the Forum? |
You
can post a message to the forum by clicking on the "Post" tab on the
top right hand side of the page. This will display a standard post form
for you to compose your message in.
For
further information on how to post a message to the Forum, refer to
Section
2.
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| How
do I view a message attachment? |
If
a message posted to the forum contains an attachment a Paper Clip
icon will appear next to the envelope icon in the message index.

Read
the message with the attachment. The filename of the attachment will
be listed in the heading section of the message. If you click
on the attachment name you will be given the option to view or save
the attachment, dependent on the settings of the browser you are using.
Some attachments, such as images may display on-line within the message.
For
further information on how to view a message attachment, refer to Section
2.
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| How
do I save an attachment? |
To
save the attachment, after clicking on the name of the attachment, you
will be given an option of viewing or saving the attachment. Click on
the "Save it to disk" option then click on the "OK" button. You will
then be prompted to select the location where you would like the file
to be saved. Some attachments, such as images, may display on-line within
the message.
For
further information on how to save an attachment, refer to Section
2.
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| How
do I add an attachment? |
If
you wish to post an attachment with your message you can do so in the
preview screen by either entering the file name in the "Attachment"
text box, or by clicking the "Browse" button to search for your file.
If you do not want to send an attachment, leave the attachment option
empty.
For
further information on how to add a message attachment, refer to Section
2.
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| What
file formats can I send as attachments? |
You
can send files of any format to the forum as an attachment to a message.
For example common files such as word documents, spreadsheets and databases
can be attached as well as multimedia type files (images, sound and
video). The ability of other users to open the files depends on the
software on their machine.
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| Can
I rearrange messages in the message index? |
You
may sort the messages in the message index by Sender, Subject, Date,
New or Read, in either ascending or descending order. You can do this
by clicking the appropriate column heading. Click again to "toggle"
switch back and forth between ascending and descending order.
The
messages can also be displayed showing the Thread of the messages. You
can do this by clicking the "plus/minus" sign on the top left
hand side of the page ("toggle Forum Threading")

For
further information on how to rearrange messages in the message index,
refer to Section
2.
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| Can
I change the "New" age? |
No.
the "New" age is set to 7 days by the system. It is not able
to be changed manually.
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| How
long do messages remain "New"? |
Messages
remain new for 7 days. The 7 day period is set by the system and is
unable to be changed.
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| How
do I save the contents of a forum? |
Click
on the "View All" tab on the top right hand corner of the
page. A new form will be displayed with the following options:
- "Use
my current filter settings" (these are the filter settings
that you have manually changed to filter out particular messages from
the forum – see section 3, page 8); or
- "Do
NOT filter the messages" (this reverts back
to the default filtering option – see section 3, page 9).
Click
the "View All" button. A new page (HTML file) is displayed
showing all the messages posted to the forum (the messages displayed
are based on the filter options you selected). You may need to scroll
down the page to see the entire contents of the forum.
To
save this file select the Save or Save As option from the File menu
of the browser you are using.
For
further information on how to rearrange messages in the message index,
refer to Section
3.
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| How
do I view a forum offline? |
See
previous FAQ "How do I save the contents of a forum. You are able
to use the saved page (HTML file) to view the forum contents offline.
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| When
I click on ‘X’ attachments ‘X’ program starts, how do I save the file? |
You
will need to use the "Back" button on your browser to revert
back to the original view of the message. Instead of clicking the attachment
link, "right click" the link to display menu options (i.e.
"Save target As", "Save link As", etc.). This will
allow you to save the attachment onto your computer.
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| How
do I upload a document? |
Uploading
a document is the same as "Adding an Attachment to a message".
See
FAQ "How do I add an attachment?", above.
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| How
do I search for messages? |
Use
the filter options to restrict the messages that are displayed. The
filter options include restricting the display to only messages where
the sender information contains a particular name, or the subject
contains a particular word. The filter options are listed along
the top of the forum. You select the required filter options and click
the Go button. To return to the default filter settings
select the following filter options:
- show
- all
messages with…
- subject
that contains…
- anything
For
further information on how to filter messages, refer to Section
3.
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| How
do you turn filters off? |
You
are unable to turn filters off. Initially the forum is displayed using
the default filter settings (see previous FAQ "How do I
search for messages?" - above).
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